@dpduk_ what is the point of leaving a safe place if they try then leave it in a shop. I thought as you gave the option I’ll go in the garden and they’ll leave it outside but No, I am expected to collect it. Tell Topps Tiles they can have it back. 15505502644544W
@dpduk_ just watched your driver drive straight past my road and then put they couldn’t deliver my parcel on the app. I needed this parcel today
@DPD_OfficialUK why have I just got a black screen and a Sorry we missed you message when I’m sitting in the house and also have a safe place ?
@DPD_OfficialUK why do your drivers think it’s ok to say sorry we missed you when they didn’t actually even attempt to deliver? And the photo to prove it is a black screen?!
Bonjour @DPD_Fr, j’ai attendu la livraison toute la journée, j’ai eu des sms pour me prévenir du passage… pour enfin m’indiquer que le colis est dans un point relais à 5km de chez moi!😡 c’est du n’importe quoi!
@DPD_UK_Support_ regular occurrence. Waiting at home for a parcel in the exact window to only get ‘sorry we missed you’ email notification. With no door ring, nothing. Clearly a practice to either meet targets or whatever. Clearly lying. The lying is what’s annoying.
SMS reçus coup sur coup de la part de @DPD_Fr Et après ça vient chialer qu'on est pas chez nous 😤
@dpduk_ @DPDCare unable to get a reply from customer support about a damaged delivery. Downloaded App and it's very hard to find contact info. When I try to type the text field is so small it is covered by the exit App button. Such poor aftercare
@dpduk_ 1550 3526 791 887 H - this parcel shows that it was attempted to be delivered on the 11th, the 3 cameras at the front of our house confirms this to not be the case. Since then the tracking shows it will be delivered to a locker on the 12th but still isn't. Please advise.
@dpd_uk can you please explain why my parcel has been stuck in Edinburgh depot and been up and down the country since December 23rd. I’ve logged 3 enquiries since to get my parcel back. No text or comms received. I need answers!
@dpd_uk Dear Ms. Elaine Kerr, Subject: Urgent Escalation: Repeated Unsafe Delivery Practices Despite Clear Instructions and Prior Complaints – Risk of Damage to Fragile Parcels I am writing to you directly as Chief Executive Officer of DPD UK to escalate a serious and ongoing…
@DPD_UK_Support_ imagine your delivery service not taking accountability for delivering a parcel to the wrong location!!! And then claim its for the seller to sort!!!
Bonjour @DPD_Fr honte à vous de faire du chantage à vos client le livreur m obligé à descendre alors que je suis avec ma fille de 4 ans si je ne descend pas il me livre pas et mets en refus de livraison je doit donc laisser ma fille de 4 ans seul à la maison 🙃
@DPD_Fr comme son nom l'indique c'est dpd j'attends toute la matinée la livraison de mon colis chez moi, ils le mettent en point relais, personne est passé aucune sonnerie rien
@dpduk__delivery @dpdUkSupportTm My parcel is missing and trying to contact someone HUMAN ! from your company is a nightmare ! Anyone help I have a delivered picture which isn’t my house ! !!
@dpd_uk want to explain why your delivery driver dumped parcels 85 - 116 at a pickup point rather than actually deliver? Your customer advisor confirmed no attempt at delivery was made but your complaints dept was closed at 5pm
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