Cate TapAirPortugal Supervisor
@CateSupervisor
17.8K likes 22.4K followers
Ok, I will message you. I’d like a full refund.
DM enviado, mas sei que não vai mudar nada… vocês são horríveis
There isn’t a departure time. We were specifically told the plane we took to BOS would not be flying to JFK at all. The only thing we were offered was a bus to JFK that is expected to arrive at 8AM in Boston. No hotel, no food voucher, not even a representative at a counter.
I have found the most inefficient airline. @tapairportugal can’t possibly have a flight that ever leaves on time. Now approaching 20 min sitting on a bus taking us to the plane.
eu não compreendo nada, portanto não me agradeça. Porque a única coisa que vcs sabem fazer é pedir desculpas e lamentar e isso não me ajuda em nada
@tapairportugal Nos nos adjudican los asiento de economy plus que hemos pagado desde hace Meses porque los reservan”para la tripulación “ y nos envían a economy que aquí en bcn no pueden hacer nada Con 70 años y mi mujer operada de rodilla qué viaje a Salvador nos espera #timo
@tapairportugal 6 days without my bag and you can’t even find it within your system - “Lost is Lisbon Airport” is the best you can say ?!?
Bom dia! Voo para o Brasil LIS-FLN (Lisboa para Florianópolis SC) com conexão em Guarulhos pela Azul, a mala de porão se deve pegar aonde?
I have messaged you in private….
@tapairportugal In addition to my child being too young to sit alone, she has severe food allergies that are life threatening and needs to be monitored and protected by her parent being next to her. The airline was made aware of her food allergies. (3/3) #safety #foodallergies
Ops. Hehehe Já cancelaram minha volta no meio da ida. Demorei 4 horas e muito chilique no telefone pra resolver.
@tapairportugal how do i claim compensation for cancelled flights for me and my kids?.
Sent, but it is frustrating as every call to the call center we get a different information on the status and people tell us: you will be contacted but we are not
Pedí una tarifa reembolsable y, con cargo extra, esa fue la que me ofrecisteis. Pero ya veo que cobráis, por eso recomiendo @tapairportugal que me vendieron una tarifa cancelable de verdad
@tapairportugal ola! Poderiam responder a Dm, por favor? Site e app dando erro!
My First Long Haul narrow body business class experience with @tapairportugal YYZ to LIS to a bad start even before getting into the plane: no Signature Lounge access, 20 min shuttle bus tour and crew one hour late 🙄Follow the 🧵 for further on board #Paxex #avgeek
Hello please do I need a transit visa with as I'm having a BRP from the UK
I have sent numerous private messages. Despite having a confirmation email my mother is not on the flight. Absolutely unacceptable service.
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