Update on my little #SurfaceDuo @MicrosoftStore price difference/return debacle. I've been on "chat hold" for a bit. Apparently, the #Microsoft store support have had a meeting in regards to my complaints. I told them I'm here all night. Will keep you posted.
I am a principled man, @satyanadella/@panos_panay. I am returning my dream device I've waited years for - because of this absurd policy. I am trying to SAVE MICROSOFT MONEY. How is this acceptable for your shareholders? How is this in line with your "green" initiatives? Enraging.
Another update on my #Microsoft #SurfaceDuo @MicrosoftStore price difference/return debacle. They are going to "get back to me" after I raised concerns.
Update on my little #SurfaceDuo @MicrosoftStore price difference/return debacle. I've been on "chat hold" for a bit. Apparently, the #Microsoft store support have had a meeting in regards to my complaints. I told them I'm here all night. Will keep you posted.
#Microsoft will get back to me. Said that they might offer me a partial refund, but I told them in no uncertain terms that I WOULD NOT accept a partial refund if other #SurfaceDuo customers didn't get the same treatment. FULL CHAT LOG - 1drv.ms/w/s!AmEF6gUuHt…
Another update on my #Microsoft #SurfaceDuo @MicrosoftStore price difference/return debacle. They are going to "get back to me" after I raised concerns.
I am a principled man, @satyanadella/@panos_panay. I am returning my dream device I've waited years for - because of this absurd policy. I am trying to SAVE MICROSOFT MONEY. How is this acceptable for your shareholders? How is this in line with your "green" initiatives? Enraging.
Kind of absurd Microsoft will let you return Surface Duo within 60 days, but only price match in 30 ... meaning you can return it for a full refund, then buy a new Duo at the discounted price, which they encourage. That makes no sense 🤦♂️
Whelp, I am returning my #SurfaceDuo and won't be purchasing a new one. This is unacceptable behavior from a "green" company. I'll buy a used one second hand at some point in the future, I won't take part in this waste. Be better, @Microsoft.
Now the @MicrosoftStore chat team leader is basically admitting that they are running a #SurfaceDuo sales numbers inflation racket...
Now the @MicrosoftStore chat team leader is basically admitting that they are running a #SurfaceDuo sales numbers inflation racket...
This makes zero sense, #Microsoft. As a stock holder, this is shocking, as someone who hates waste, this is infuriating.
This makes zero sense, #Microsoft. As a stock holder, this is shocking, as someone who hates waste, this is infuriating.
So... @MicrosoftStore won't honor the price drop for the #SurfaceDuo because it is over 30 days, but they are happy to take a full refund on my current Surface Duo, and then allow me to buy a completely new one again for $200 less? This makes no sense @satyanadella, @panos_panay.
So... @MicrosoftStore won't honor the price drop for the #SurfaceDuo because it is over 30 days, but they are happy to take a full refund on my current Surface Duo, and then allow me to buy a completely new one again for $200 less? This makes no sense @satyanadella, @panos_panay.
#MicrosoftTeams usage has tripled due to #SocialDistancing from #COVID19. If you, a co-worker or loved one are new to #Teams and are looking for training resources, I've compiled and am maintaining a list of Free Microsoft Teams Training Resources here. - bit.ly/FreeMSTeamsTra…
Thanks so much for this fantastic #MicrosoftFlow/#PowerApps tutorial, @IevgenMir. I literally pitched a similar idea for engineer drawing reviews just yesterday! You've saved me a ton of time trying to do it from scratch. The #PowerPlatform community rocks.
So... @MicrosoftStore won't honor the price drop for the #SurfaceDuo because it is over 30 days, but they are happy to take a full refund on my current Surface Duo, and then allow me to buy a completely new one again for $200 less? This makes no sense @satyanadella, @panos_panay.
FYI, @ralfgroene, @panos_panay, @XboxP3, @XboxQwik, @MSFTResearch @Yarongalitzky, @aarongreenberg, @majornelson, @brycej, @jennylayfluffy, @panos_panay! Say hello to the awesome folks at @ProspectorCT! reddit.com/r/microsoft/co…
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