ProactiveOps

1/ We’ve tackled easy expenses and vendor relationships. Now comes the hard part—looking inward. This audit’s not as easy as canceling a subscription. But it’s where the real leverage lives. Let’s break down the Internal Ops Audit.

Great people go to work for great companies Great companies have a compelling vision and strategy to reach it Great strategies require great systems of execution When you combine great people, great strategy, and great systems … your upside is limitless.

Here is Our Brainstorming Session on New weekly Podcast Myself and @bradsmithcoach are Launching Podcast Concept and Goals Launching a live weekly show in 3-4 weeks to discuss business ideas, challenges, and solutions. Focus on tactical, actionable advice rather than vague,…

Just noticed these are also from each of the three machines - sales - communicate value - operations - deliver value - finance - track and report data for improvements in sales/ops

I work with a lot of different businesses in different industries. I'm always trying to reduce the "secrets to success" The common path to long term cash flow seem to sit on 3 pillars 1. Excellent Customer Focus/Service 2. Efficient & Effective Operations 3. Tight Cost…

Been toying with an idea that's been in my head for years. Too big for quickbooks, but not able to put down 50k for netsuite/acumatica for implementation and another 50k/year? What about an AI first, self developing ERP. You can create - Objects (a list of things) -…

Most of the issues in scaling are related to - coordination - communication - execution for this reason, the "size" of your business that matters when it comes to designing how you scale is - # of people - # of customers - volume and velocity of data As these increase, so does…

Is this transactional or transformational? In other words, is this a stand-alone opportunity or a gateway opportunity? If I say “Yes” to this opportunity, what then must I say “No” to? Dan Sullivan, The Gap and The Gain:

Made a new friend recently, ran a Chick-fil-A and turned it into the highest grossing Chick-fil-A in the country. He’s got some incredible operating models

"Your employees aren’t keeping quiet because they’ve nothing to say—they’re just scared to say it to you." Sometimes your employees or managers need a different voice to hear things from. It doesn’t mean you’ve lost your power as the CEO or owner of the company—not at all. But…

Peace of Mind from the Chaos Tornado Proactive Operators Advisors One Team. One Strategy No more hiring a bunch of different advisors, trying to piece together the help you need. Our comprehensive program covers: - Growth/Revenue - Operational Efficiency -…

Arbitrage Runs the World—and Once You See It, There’s No Going Back The business world spins like a relentless machine on one raw, unshakable concept: arbitrage! Once you wrap your head around this, you’ll never see the world the same way again. It’s like putting on a pair of…

Really excited to share at @SMB_ash the latest things I've learned, and frameworks I've created to build an Excellent Company. Talking at 9:15 on 4/3 Come check out my talk and @BrentBeshore's talk at noon!

The psychology of weekly check-ins: When people know they'll report back in 7 days, they actually get stuff done. No fancy tools. No complex systems. Just pure psychological momentum. What could your team achieve with this simple accountability hack?

In business and in life, setbacks happen A deal falls through You lose that project you bid on An employee leaves Partnerships dissolve A revenue stream dries up Then comes the "What if?" game —and we all play it. - "What if this didn’t happen?" - "What if I did…

Reminder You Think Successful People Have It All Figured Out So far from the truth You see someone successful and say: "I bet they never question themselves." “I bet they don’t deal with limiting beliefs." "I bet they never have negative thoughts." You're wrong They…

I've hired over 20 people for bi-weekly pay over the last 2 years. I have had to explain this to 100% of them (shocking) 1. There are 26 pay periods in a year 2. This means there are 2 months a year you'll get 3 paychecks 3. The correct calculation of biweekly pay is Monthly…

This a.m. I shared my favorite system for - building / nudging internal culture - creating alignment to strategy - creating a place people are excited to be part of If you aren't subscribed, check it out. (I also really only ever send when I have something worth sharing)

Most people build a business and then try to fit a lifestyle around it. They grind, they hustle, they sacrifice—hoping the payoff will eventually align with some vague dream of freedom or fulfillment. You must create the lifestyle you truly want and build a business around…

I am terrible at keeping things to myself haha, but I’m finally able to announce what we have been working on in the background for a few months. At my core, I truly just want to help people, and that’s why I love SMB (supporting all my employees and helping other business…