ProjectReflex.
@ProjectReflexSH
#ProjectReflex uses real-time engagement data to support health and social care teams to improve the experience for colleagues. Pilot in @SurreyHeartland
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Just days after collecting the first round of feedback @ASPHFT &Equipment highlighted as one of the biggest challenges for A&E, an stock check is already underway and there is a plan to improve things before the next survey in 3 weeks! @andrealewisRRC @MarkH_Work @lmckenzie71
Today we went live with @sabpNHS ,@SurreyCouncil and the remaining teams at @ASPHFTto - collecting real time feedback about working in the @SurreyHeartland acute pathway! #oneteam
If you have any further questions, why not chat to our Facebook Messenger Robot. m.me/projectreflexsh
Back in A&E this morning at @ASPHFT to share some of the early feedback from 17% of the team!
Thank you to the 33% of @SECAmbulance colleagues that provided feedback about what it's like to work in the acute pathway in @SurreyHeartland! Today we started collecting feedback from @ASPHFT A&E #oneteam #makeworkgreat
The boss agreed to change our Xmas eve shift to 2 hours earlier meaning my crewmate and I, whose hometowns are both hours away, will both have time to be with our families by Xmas morning. A little change but a huge difference and a happy Kiya 😊 #HomeForChristmas
Another call with @peakonteam and we're ready to launch in @ASPHFT A&E on Monday! #realtimefeedback #makeworkgreat @SuzRankin @lmckenzie71 @FoxLouLou @kazzauab74 @asim_nayeem
Thank you to the 31% of @SECAmbulance Chertsey OU colleagues have given feedback since last Monday about how it feels to work here, don't miss your chance to provide realtime feedback and complete the survey by Sunday! @daren_mochrie @PeterRadoux @DirHRSECAMB
Meeting with A&E staff this morning at @ASPHFT ahead of launching on Monday
So proud to be involved with this. Great news for patients and paramedics.
Met with the @ASPHFT A&E Manager/Team Leaders this morning ahead of launching on the 18th December - perfectly summed up: "We need to give ourself permission to look after ourself because it is good for patients"
Even more important to look out for each other at this time of year when it is busier than usual. Also to remember that Christmas isn't a happy time for everyone. #999family #SECAmb
#Ourbluexmas gift for #team999 – a new set of FREE peer support resources out today, so you can take care of your team all year round: bit.ly/2Atk73O #999family #ourbluelight #MondayMotivation
9% of Chertsey OU @SECAmbulance colleagues shared their feedback since 9am this morning! Such insight into what matters to colleagues right now #realtimefeedback @Ryan_Bird @lucyrgreaves @KBlakey @daren_mochrie @adam_lomax9 @DirOpsSECAMB @DirHRSECAMB @AHMedic999
We have done the final tests, we are ready to go with @SECAmbulance Chertsey Operating Unit on Monday!
It will also highlight where we need to work together to improve as a system, for example training, leadership development or collaboration.
This is the first time that we will understand how it feels to work within a pathway of care, in one place, in real time
It will highlight strengths within teams, departments and organisations so that we can learn from each other across the pathway of care
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