Riptide
@RiptideMessage
Riptide’s is the only 3-way text messaging platform that brings customers, drivers, and dispatchers together to resolve issues instantly
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We are excited to announce that we have integrated with @Onfleet, the fastest-growing provider of #lastmile delivery management software! Learn more in this press release: einnews.com/pr_news/606095… #delivery
Did you know that Riptide connects Drivers, Dispatchers, Warehouses & Customers with just SMS text? No App Needed. Learn how Riptide can enhance your #logistics communication here: riptidehq.com #logisticstech #lastmile #middlemile #freight
Riptide CEO and Co-Founder Doug Marinaro joined host @TomRaftery on The Digital Supply Chain Podcast to discuss how Riptide enables customer service processes to bend instead of break. Listen here! riptidehq.com/news/riptide-f… #digitalsupplychain #logistics #lastmile
Are you attending @ManifestFOL? Meet with us and discover how Riptide can help #lastmile companies resolve 100% of issues in minutes with instant 3-way messaging: meetings.hubspot.com/keith-williams… #logistics #delivery
For #lastmiledelivery companies, now is the prime time to start preparing fo a busy #holidayseason. You can't plan for every scenario, but @MyTotalRetail provides 3 ways to minimize the impact of uncertainties here: mytotalretail.com/article/for-la… #retail #delivery
Riptide brings customers, service providers, and agents together via 3-Way text messaging to resolve issues for #roadside service, #MRO, #LastMileDelivery, and #HomeServices. Learn more here: riptidehq.com
Check out our new blog post discussing how connecting customers, drivers, and dispatchers with 3-way text messaging is eliminating exceptions for #lastmiledelivery companies: riptidehq.com/news/3-way-tex… #delivery #deliverysolutions #deliveryservice
Data from @freightpipes shows that issue resolution is critical to customer retention, with 60% of shoppers more likely to return if issues are resolved efficiently. @OneRailapp explains how to reduce the costs of bad deliveries here: onerail.com/how-does-bad-d… #delivery #3PL
8% of domestic first-time deliveries fail according to a study done by @Loqate. How much is your company losing from failed deliveries? See how Riptide irradicates #lastmiledelivery failures with 3-way text messaging here. #delivery #lastmile #freight #shipping
Did you know that the total cost of shipping for #lastmiledelivery is 53% of the total delivery cost? Learn tips on how to get #lastmile delivery right and reduce costs from @logistyx in this blog post: logistyx.com/resources/blog… #deliverysolutions #logistics #freight
Discover how to make sure your #logistics software is effectively optimizing your #lastmiledelivery processes and improving your efficiency across your entire #supplychain in this article from @bringg: bringg.com/blog/logistics…
Today's consumers are unforgiving when it comes to poor delivery experience. According to @TheShipsy, 58% of the shoppers expect their order to be delivered within 40 minutes. Learn about the current trends dominating #lastmiledelivery here:shipsy.io/blogs/last-mil… #logistics
Riptide is the first 3-way text messaging platform for #lastmile delivery that brings customers, drivers, and dispatchers together in the same conversation to resolve issues instantly. Learn more here: riptidehq.com/3-way-texting-… #lastmiledelivery #delivery #logistics
Riptide is the only 3-way text messaging platform that brings #lastmiledelivery customers, drivers, and dispatchers together in the same conversation to resolve issues instantly. View press release here: bit.ly/3r2DVnf #lastmile #delivery #operations #logistics
We have met with some great companies at #HomeDeliveryWorld who see the value in connecting customers, drivers, and dispatchers with 3-way text messaging! Are you at @HDW_event? Book a meeting with us:bit.ly/3cCzdt0 Watch the video to learn how Riptide works!
Connect with us at #HomeDeliveryWorld, and let's discuss how Riptide's 3-way txt messaging is helping customers like DawgPack Delivery Inc. replace support tickets and improve resolution times from 1 hour to 3 minutes! Book meeting here: meetings.hubspot.com/bob-burk1/home… @HDW_event
Riptide is debuting at #HomeDeliveryWorld tomorrow! We are looking forward to connecting with some awesome companies like @UDS_Delivers & @PigeonShip. Are you attending? Contact us, and let's meet: bit.ly/3CIoqYI @HDW_event #delivery #logistics #supplychain
Thrilled to share our newest @RiptideMessage client - @RepairPal - We’re excited to enhance communication and collaboration across their entire network for every consumer visit. It was great to watch the conversations roll in today! #3waytext #marketplaces #CX #SMS
We are truly honored to have been chosen by @RepairPal. We look forward to making their marketplace even more responsive with Riptide! #3waytext #marketplaces #CX #SMS #textmessaging
We are truly honored to have been chosen by @RepairPal. We look forward to making their marketplace even more responsive with Riptide! #3waytext #marketplaces #CX #SMS #textmessaging
Announcing a new, fast and convenient way for RepairPal Certified shops and dealers to communicate with customers! We’ve teamed up with @RiptideMessage to connect Certified facilities with customers via texting service. buff.ly/3tir415 #repairpal #fairrepair
“Great #CX” is a common business concept. But how do you take that concept + turn it into something that’s *actually* a great customer experience? @stephaniethum @customers_furst @annettefranz @jeanniecw + @iclindberg shared some techniques in this post. t.ly/8fT8
practical-cx.com
Demystifying Customer Experience: 5 CX Veterans Share Wisdom - Guest Post by Karyn Furstman, CCXP
While the idea of delivering a great customer experience has been around for many years, I’m amazed at how often I hear of companies struggling to define, deliver, and tie it to long-term value. I...
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