@SportsDirectUK this is your statement. This is untrue you have failed to help my complaint by ignoring me.
@BBCWatchdog can you advise. Bought a coat from @SportsDirectUK it is faulty. The manager refused to replace or refund said we caused the fault when clearly the fabric was frayed as it come away from the seam.
@SportsDirectUK any chance when it says you give customer service until 8pm that you don’t cut customers off at 7:45 🤬 A birthday present I ordered was labelled wrong so completely wrong item received and you want me to pay to return it. Disgusted
Read your DM .. I've messaged you for the pass 6 days .. seems not to be able to find a solution maybe you could find a solution.. telling a customer you appreciate the situation isn't helping . Keep saying on 3 separate occasions allow 24 hrs Adnothing. I'd like my money refund
@SportsDirectUK I waited in all day yesterday for a returns collection by @evrisupportline No one came. Tried contacting you today to find out why (as I’ve paid for this service) and your contact systems are shocking! Apparently I am waiting on a call back from Evri. #Frustrated
Hello @SportsDirectUK where is my parcel? Your service is really embarrassing
@SportsDirect_CS @SportsDirectUK I just placed an order, but it’s going to my old address! I need to update the delivery ASAP. Please help! Order 📦 URGENT!
Hi @SportsDirectUK - I received a parcel today from Evri but it had no receipt in the package and no returns information. Can you help please?? I purchased the item off your website last week but had no order confirmation nor an email receipt either.
I have submitted every information you requested via DM yet you keep telling me hogwash. I have escalated the matter to the UK ADR team for Consumer Rights
Same here I got told I would get a refund if I sent my shoes back and sports direct have sent me the faulty shoes back and Iv tried to contact them since Thursday
@SportsDirectUK @SportsDirect_CS please action my refund! Your web bots are useless. Whoever answers your emails has ignored me. I have been outright lied to by your team. Sort this out!
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