Smart Serve Ontario

Responsible alcohol service is more than a job—it's an important role in keeping our communities safe. ✅ By refusing service to intoxicated patrons, verifying IDs carefully, and knowing when to say no, you protect your guests, your workplace, and everyone around you. 📝 Smart…

Mental health matters in hospitality too. 💚 Thanks to our partnership with Not 9 to 5 Org and GreenShield, if you're a certified Smart Serve server, you have access to 3 free hours of virtual mental health counseling, plus helpful training and resources. Because caring for…

If your work involves serving, selling, or delivering alcohol in Ontario, it’s your responsibility to ensure that everyone is of legal drinking age (19+). Serving alcohol to underage guests is a serious offence under the Liquor Licence and Control Act, 2019. When should you…

📊 In hospitality, burnout is real: 87% report burnout, 77% depression, 84% anxiety, but 62% can’t afford help. We're trying to change that through Smart Serve Cares. Valid certificate holders get free therapy, Digital CBT, and pharmacy support, thanks to our partnership with…

Here’s what you need to know about payment options for the Smart Serve training. We accept Visa, Visa Debit, MasterCard, American Express, and pre-paid credit cards for online payments. These options make it easy and convenient to register for your training and certification.…

Smart Serve Cares is here to support you! As a valid Smart Serve certificate holder, you have access to 3 hours of free virtual mental health counselling. Plus, you can explore additional mental health resources and training. Thanks to our partnership with Not 9 to 5 Org and…

Retail staff play a crucial role in their community by helping to prevent underage drinking. The Smart Serve Retail Certification gives you the tools you need to protect both your customers and your business. Learn more at smartserve.ca/retail. #smartservefacts…

Financial barriers should not stop you from accessing care. That’s why Smart Serve Cares is completely free for valid Smart Serve certificate holders. ✅ In partnership with Not 9 to 5 Org and GreenShield, we offer mental health support and resources that are confidential and…

Your Smart Serve training progress is saved automatically, so you can log in anytime and anywhere to continue learning without losing your place. Just make sure to log out when you’re done to keep your account secure! 🔐 To resume your training: 1️⃣ Go to smartserve.ca…

Hospitality work is demanding, and your mental health matters! ❤️‍🩹 ✅ If you have a valid Smart Serve certificate, you can access free virtual mental health counselling through Smart Serve Cares. Thanks to Not 9 to 5 Org and GreenShield, support is just a click away. 💚 🌐…

#smartservefacts Did you know the full Smart Serve course includes everything in the Retail course and more? Picking the right course is important for your job now or in the future! The full Smart Serve course is great for anyone working in bars, restaurants, events, or any…

Did you know Smart Serve Cares offers 3 free hours of virtual mental health counselling for all valid Smart Serve certificate holders. Plus, access exclusive wellness resources to help you thrive. Made possible by our partnership with Not 9 to 5 Org and GreenShield. 🔗 Visit…

Here are a few things to try when you're having trouble launching your Smart Serve course: ✅ Clear your browser cache. This helps remove stored data that may be blocking the course from loading properly. ✅ Use a supported browser. While other browsers may work, Google Chrome…

Smart Serve Cares is here for you! ✅ All valid Smart Serve certificate holders now have access to 3 free hours of virtual mental health counselling and exclusive resources to help you prioritize your well-being. Thanks to our partnership with @not9to5_ and @greenshield, support…

Planning to apply for a job in hospitality or retail? As long as you are 18 and are Smart Serve Certified, you can serve, sell, and work with alcohol in Ontario. You’re doing so much more than just ringing up bottles or pouring shots, you’re playing a key role in keeping your…

Your mental health is important! Smart Serve Cares offers 3 hours of free virtual counselling for all valid Smart Serve certificate holders. Get the support you need, no matter where you are in your career. Thanks to Not 9 to 5 Org and GreenShield for making this initiative…

The Smart Serve online training program is fully translated and available in English, French, Chinese, Korean, Punjabi, and Spanish, making it easier for more people to complete their certification in their preferred language. ✅ The program is also fully accessible and meets…

The hospitality industry can be rewarding but also exhausting. If you hold a valid Smart Serve certificate, you now have access to mental health support through Smart Serve Cares. ✅ 3 hours of free virtual counselling ✅ Wellness resources designed to support you This…

Over 38% of retail workers in Ontario struggle with their mental health. ❤️‍🩹 ✅ Smart Serve Cares removes the financial barrier and provides valid certificate holders with the care and connection they deserve. Partnering with Not 9 to 5 Org and GreenShield, Smart Serve Cares…

Busy schedule? We get it! Smart Serve offers different courses depending on what works best for your needs. If you are selling alcohol in a retail environment, the Smart Serve Retail training takes just 1.5–2 hours, and you can learn at a pace that suits your lifestyle. ✅…