Technically Genius
@TechnicallyExp2
Former Fruit Stand Genius. All opinions r mine.
Are any other Anons having issues running full system (os) after repairs?
Customer actually told an employee “I know more than everyone in this store” Then demanded their battery replacement be done in front of them at a floor table…
Can we please figure out why displays randomly stop turning on on iPhones and we have to hard restart them to fix. I’m tired of not having an answer as to why it happens.
When you get a new position but the schedule team never gives you training time…
I’m glad today is over. Mistakes were made and customers were upset at lost data. Let’s hope@for tomorrow to be better.
Is it me or did I not see a receiver speaker on the 14pro and pro max?
Mixed warranty repairs are ridiculous. The fact I have to fake sign for the customer and transact in order to complete the second repair is ludicrous. Do better Apple.
I just don’t understand how a customer can enter their correct password to turn off activation lock after a restore, but then fail to enter that same password 1 minute later to reload their backup.
I started at apple around 5 years ago making $16.50 per hour. I was recently promoted to Genius and am now making $29.50 per hour. Curious about others in role and duration and hourly rate for comparison. Post if comfortable doing so.
Customer shows up to get replacement iPad we ordered. I transact the repair and I’m looking at his iPad wondering why we are replacing it. Dumb me asks why. Cx says his screen is cracked. Nope, screen protector is cracked, tech never even checked. And they just got Genius…
It’s always amazing to me how fast a Genius who gets a lead role forgets how the bar operates. It’s like they get mind wiped upon promoting.
#funnylemondoor was the best one and you can’t change my mind
So the backstage password changed again. Is it because it keeps getting out on Twitter?
Round 2 complete and was already told that I’m on to round three. I’ve been there before and still told no so I’m not convinced it’s happening till I have an offer
It’s amazing when you catch customers lying to your face. Me: so, do you know your AppleID and password? Cx: yea! Me: ok let’s turn off find my Cx: why isn’t this password working? It’s the same one I use for everything!
Not to brag but I’m in the middle of an 8hr repair only shift. Was told if I want to go to the floor or “hit a wall” to let them know. Um, I’ll be fine, but thanks for asking.
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