Clicktools
@clicktools
Clicktools is now a part of CallidusCloud CX. Follow our new Twitter account @calliduscloudcx
You might like
Clicktools is now part of CallidusCloud CX! Follow us on our new Twitter account for all of our exciting new updates @calliduscloudcx
The costs of handling complaints falls as customers are satisfied with the experience you deliver #cx
For Amazing Customer Exprience Insights, Kindly Step Outside ow.ly/tXP0309p97A @jeanniecw
If you engage customers with communications that your competitors can’t provide you’ll also see higher satisfaction scores as an outcome #cx
At every stage of the customer journey the goal should be to provide the most positive experience possible #cx
Determine what devices and methods get the best responses to your audience #cx
Gather all groups that touch the customer’s journey to define the touchpoints that impact the customer experience #cx
We had a fantastic time sponsoring the Customer Experience Conference yesterday in London! #customerexperience
If you can make it easy for customers to make contact with an informed, empowered agent, you’re at a huge competitive advantage #cx
Being easy to do business with is just as powerful a loyalty driver as having excellent products #cx
Be sure to ask customers about rough spots in their journey beyond just product satisfaction #cx
Don’t forget to formalize an employee #feedback program and use their input to build a better culture
Your journey maps will lead you to better shaping, streamlining, and guiding customers toward their most ideal conclusions #cx
Empowered employees are an often unsung strength in the customer experience game #cx
If you deliver poor customer service, you not only lose that customer; you often lose them to the next closest competitor #cx
When it comes to leveraging #feedback to improve customer and employee experience, you’re in a highly competitive race
Research demonstrates that loyalty is driven largely by turning poor experiences into good ones #cx
Willingness to recommend is a strong indicator of how your customer feels, generally speaking #cx
Today, you need to collect and respond to feedback on regular, shorter cycles and/or create ongoing feedback loops that are always available
United States Trends
- 1. Epstein 882K posts
- 2. Steam Machine 49.7K posts
- 3. Virginia Giuffre 53.8K posts
- 4. Bradley Beal 4,703 posts
- 5. Valve 33.5K posts
- 6. Xbox 62K posts
- 7. Jake Paul 3,735 posts
- 8. Boebert 40.5K posts
- 9. Rep. Adelita Grijalva 19.8K posts
- 10. Clinton 103K posts
- 11. Dana Williamson 6,926 posts
- 12. Anthony Joshua 2,812 posts
- 13. GabeCube 3,463 posts
- 14. Scott Boras 1,146 posts
- 15. #dispatch 54.2K posts
- 16. Dirty Donald 19K posts
- 17. NCAA 11.7K posts
- 18. H-1B 107K posts
- 19. Michigan State 9,642 posts
- 20. Rosalina 77.8K posts
Something went wrong.
Something went wrong.