Pete Hess
@hess_peter
CEO at Khoros. Skier, golfer, proud dad, husband, love cars, mountain biking and history.
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Cool story about how @Unilever is using AI to support their marketing teams, not replacing them bit.ly/2Wn1o5f
All-ways connected means more than simply being able to make contact with customers on all digital channels—it's about knowing who they are, what they want, and how you can meet them wherever and whenever they want to connect bit.ly/2W7Me3v
As marketers and care agents, you are now uniquely empowered—and expected—to bring human connection into every digital interaction. At @Khoros we're excited to help be your partner building those connections bit.ly/2YrqWv2
Welcome everyone to @Khoros Engage New York! Are you ready for a day of discussion and learning on how you can stay #AllWaysConnected with your customers? #KhorosEngage
Awesome story about how GM delivered on their customer-first promise across social platforms and how they continue to create customers for life with Khoros bit.ly/2JaDhk1
Marketers looking to reach millennial shoppers should know where and why this generation browses, researches, and transacts where they do, and position themselves accordingly bit.ly/2V9OHWB
In today's world, your ability to provide a consistent, excellent digital #CustomerExperience across touchpoints is the new table stakes bit.ly/2V9DqWs
When siloed and separated, paid and organic are diminishing their potential value to the business. Visibility on one platform ensures a full picture of what is being planned and achieved in any given social campaign bit.ly/2H3UvgJ
Instagram marketing trends advertisers need to know bit.ly/2GWDtAV
thedrum.com
Instagram marketing trends advertisers need to know
Instagram marketing trends advertisers need to know
Without a complete picture of what's going out on behalf of their brand, brands miss out on the ability to collaborate and improve business results bit.ly/2GT37qi
#AllWaysConnected means more than simply being able to make contact with customers on all digital channels—it's about knowing who they are, what they want, and how you can meet them wherever and whenever they want to connect bit.ly/2KOY3qT
Twitter is taking real steps to stamp out hate on the platform, and brands are responding in kind. Brand protection matters. bit.ly/2UHQBSR
digiday.com
Marketers see progress in Twitter's efforts to stamp out hate
Twitter has been investing in content moderation, in part, by building more technical solutions.
Gone are the days of a single, siloed social media coordinator responding to a few comments. Today, customers cross paths with multiple departments and expect a seamless customer experience throughout bit.ly/2VMRaaq
I recently spoke with Direct Marketing News about the convergence of marketing and care. Give it a listen: bit.ly/2KwBqr8
Discover how the @CopaAmerica social team overcame the challenge of publishing and responding to comments from fans and influencers in their primary languages — ultimately achieving a 2,700% engagement increase with Khoros. bit.ly/2UeFXxL
Instagram and the $1.7 billion influencer industry bit.ly/2UNBbf3
It's always a privilege to get to speak to so many customers about what they're working on and where we see the market headed. Thanks to everyone who attended LDN #KhorosEngage last week, see you in NYC in May!
Khoros Engage London - amazing turnout! Thanks to all our loyal customers for coming and contributing! #CustomerEngagement @Khoros
Thrilled to kick off @Khoros Engage London this morning. Ready for a day of discussion and learning on how brands can stay #AllWaysConnected with their customers. #KhorosEngage
Spredfast and Lithium have merged to offer one platform that unites marketing and care. @Khoros helps brands connect with customers throughout their journey bit.ly/2U1epRk
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