@RoyalMailHelp How is it a item that was sent in the 18th RM24 and reached Jubilee MC on the 19th so I have not been delivered on the 29th. This is the 3rd time an RM24 item has taken more than 2 weeks and always stuck at Jubilee MC??
@RoyalMailHelp Yet another of my small business parcels has not turned up to my customer so I have to refund them. I’m down the item, the postage cost and the postage materials cost. My items are all under £8, so offering tracking is just not an option. This can’t go on ☹️
@RoyalMailHelp my parcel has been received 3 times now at Peterborough Mail Centre since yesterday and is showing no signs of actually making its way to me in Birmingham, what’s going on please?! It was meant to be delivered today and I stayed in for it! 😡 #shambles
@RoyalMailHelp is really rubbish! Logged me out of my account and won’t let me back in! I know the password thanks because Apple saved it but you are denying me access to my account
@RoyalMailHelp hi team, we have sent a small parcel with Royal Mail 48 tracking. It is held in Bristol stating a fee needs to be paid but no information has been left with the recipient - and it’s really not clear why a charge is necessary. Can you help?
@RoyalMailHelp Can you advise why a signed for 1st class delivery on 23/10 is still not showing as delivered on the tracking please? I specifically paid extra to ensure it was delivered promptly and disappointed this appears to have not been the case.
Both my sister and I having crap service from @RoyalMailHelp today at different parts of the country! 🤷🏻♀️ I’ve waited in for a parcel that’s not come and she ‘missed’ her delivery despite being there all the time, no red card even left for her! 🤬
@RoyalMailHelp Every time I order mail sacks they either don't turn up, take 6 weeks to arrive and are much shorter than the quantity ordered. EG order 60 - receive 10. I now have zero sacks to do today's post. When I complain, it gets 'escalated' but nothing ever gets done.
@RoyalMailHelp Missed a delivery of Medical supplies that need to be kept at or below 3C Card left but no options other than schedule a redelivery in 2 days time by which time it will be ruined, why has the option to collect from my local Office today been removed? So stressful
@RoyalMailHelp hhhmmm what a shock!! BS excuse given for not delivering my parcel! I was home and there was no access issues and now your bot isn't available 🤔
@RoyalMailHelp Missed a delivery of specialist medical supplies that needs to be kept at or below 3C no option for me to collect later today from my local Office only to arrange redelivery for tomorrow by which time it would be ruined. So frustrating and stressful!! 😡
@RoyalMailHelp can you help, I've been waiting for a parcel since Saturday. The live tracking says you've received a request not to deliver to my address. This isn't the case. OF324028678GB
Come on @RoyalMailHelp I have better things to do than to chase you for a reply. I just want my damn parcel, I don’t know why you’re making this into some huge song and dance
@RoyalMailHelp hi I’m having issues being able to track a delivery. I put the tracking number in and nothing happens
2 days in a row!!! Absolute joke I will be sending the information when I get a minute. If my parcel is stolen today I’m holding Royal Mail personally responsible
@RoyalMailHelp I ordered an item, that was due to be delivered on Friday, as I wouldn’t be in I changed it to Saturday, unfortunately it was still delivered on Friday but to the wrong address and has now disappeared. Any help to rectify this would be grateful
@RoyalMailHelp I sent an item to a customer on 9th October and the tracking says it’s at the London central mail centre 2 weeks later. I’ve had to refund my customer - please can you arrange for my parcel to be returned to me or compensate me if it is lost?
@OfficialPLT can we not partner with @RoyalMail bc my package was supposed to be delivered 10/23!! It is 10/28!! Come on people!!
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