Royal Borough of Kensington and Chelsea
@RBKC
Official X feed for Kensington and Chelsea Council, monitored 9am-5.30pm, Mon-Fri. Need to report something? 👉 http://www.rbkc.gov.uk/contact-us/report-problem
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Our Customer Service Centre is open this Saturday (17 January) for emergencies from 10am to 4pm. We are closed this Sunday (18 January), but we are still available if you have an emergency and need to get in touch. Find the best ways to reach us here: orlo.uk/zAvXx
With cold temperatures continuing, we’ve diverted more of our teams to grit roads and pavements to help keep everyone safe. You can also help by clearing any ice or snow outside your property. Stay warm, and don’t forget to check in on your neighbours and friends 🥶❤️
🟠⚠ Amber Cold-health alerts have now been issued across England until January 6. Forecast weather is likely to cause significant impacts across health & social care services. 🔗 ukhsa-dashboard.data.gov.uk/weather-health…
Due to the cyber attack, we are opening our Customer Service Centre at Kensington Town Hall this weekend, (3 and 4 January), 10am to 4pm for emergency queries only. Please be aware that we are unable to access many of our systems. Other enquiries: orlo.uk/0CLYJ
If you’re contacting us over Christmas or New Year, please check our updated opening hours and service information: orlo.uk/ZgjhU
A reminder, our Customer Service Centre is OPEN this weekend for emergencies.
Due to the cyber attack, we are opening our Customer Service Centre at Kensington Town Hall this weekend, (20 and 21 December), 10am to 4pm for emergency queries only. Please be aware that we are unable to access many of our systems. Other enquiries: orlo.uk/jGCVq
We have been made aware of scammers sending fake parking fine texts. We will never contact you about a parking fine via text, only letters and secure Council email addresses. Do not click on any links in these texts, instead, you can report them here: orlo.uk/ubqNT
This issue is now resolved.
We are aware of an issue affecting our phone lines. You can find a list of our email addresses here: orlo.uk/5Lh9d We will update this thread with more information as we investigate. Thank you for your patience.
We are aware of an issue affecting our phone lines. You can find a list of our email addresses here: orlo.uk/5Lh9d We will update this thread with more information as we investigate. Thank you for your patience.
Due to the cyber attack, we are opening our Customer Service Centre at Kensington Town Hall this weekend, (20 and 21 December), 10am to 4pm for emergency queries only. Please be aware that we are unable to access many of our systems. Other enquiries: orlo.uk/jGCVq
As we deal with the cyber attack, we are continuing to deliver services to residents. Our customer service centre is open this weekend (Saturday 12 and Sunday 13 December), from 10am to 4pm. Get in touch: orlo.uk/oWNNT
Get the answers to our most frequently asked questions about the cyber attack on our website: rbkc.gov.uk/cyber-security…
We are sorry we are experiencing issues with our website which is currently down. If you have an emergency please call: Switchboard: 020 7361 3000 Housing: 020 7361 3008 Social Services: 020 7361 3013 Environmental Health: 020 7361 3002
Our Full Council meeting is tomorrow, Wednesday 3 December, at 6.30pm. Due to the ongoing cyber attack there may be some disruption to the live-stream and the recording of the meeting
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