relation54699's profile picture.

Catherine Customer Relation Team

@relation54699

Catherine Customer Relation Team reposted

I just need to give a big shout out to @lufthansa. My connecting flight was late, so my bag ended up on the flight the next day. They texted me all the info, went back to departures today and the woman went directly to agriculture and got it. Took 10 minutes. Best airline.


Catherine Customer Relation Team reposted

The email address used is not a monitored address. Which email address should I use please?


Catherine Customer Relation Team reposted

Hey is it ok now? Mine changed it status again to cancelled I am confused😭


Catherine Customer Relation Team reposted

That means you won’t use a lot of these airlines Because as soon as you disembark none will let you back inside loool, standard procedure but I also found out the hard way I have experienced similar with Airfrance They will never let you back inside Never Sorry 🤷🏾‍♀️


Catherine Customer Relation Team reposted

Freaking Turkish Airlines randomly canceled my flight from Amman on Sunday. No real explanation, just "force majeure reasons" bullshit. It took me all day to get booked on a Monday flight that doesn't totally ruin my week.


Catherine Customer Relation Team reposted

@British_Airways 4 hours through a delayed BA flight to Kingston Jamaica, and they say they have run out of beer in premium economy. So much for fun on a Friday night !


Catherine Customer Relation Team reposted

@British_Airways please can you explain why your lounge in EDI is closing at 20:00 when the flight Im booked on is at 20:45 and is delayed until 21:35. I’ve arrived now and been told I only have 10 mins before closing when our aircraft is still in LHR ? #clubripoff


Catherine Customer Relation Team reposted

Jokers. They just keep asking for the same information to try and avoid payment. Disgraceful


Catherine Customer Relation Team reposted

@British_Airways is the worse airline ever…. I missed my flight due to some circumstances beyond my control and they couldn’t improvise for another option (first time user or customer’s consideration) they compare me to cancel my ticket.. Too bad.


Catherine Customer Relation Team reposted

@British_Airways I’ve been standing at check in at Alicante for 25 mins and haven’t moved forward even one. Guy who was on duty decided to leave . No bag drop so we’re stuck


Catherine Customer Relation Team reposted

@AmericanAir lost my luggage on a DIRECT flight from DFW to Rome! Somehow, it ended up in Madrid and has been missing for 4 days. No one knows where it is!!😡 @AmericanairAsap @americansiines


Catherine Customer Relation Team reposted

I can’t even fly anymore. @AmericanAir can’t manage to get me anywhere.


Catherine Customer Relation Team reposted

@AmericanAir lost my luggage on a DIRECT flight from DFW to Rome! Somehow, it ended up in Madrid and has been missing for 4 days.I’m stuck with just the clothes on my back. @AmericanAir @_Americanairii americanairlines


Catherine Customer Relation Team reposted

Hey @AmericanAir is it true you aren’t giving people refunds in North Carolina that were impacted by the massive floods? Rumor has it you’re only granting day of the storm refunds? People have lost so much and you’re showing no humanity. I hope this isn’t true. SHAME!


Catherine Customer Relation Team reposted

Just have a normal phone plan like normal people where you can pay 5$ a day to have your normal number


Catherine Customer Relation Team reposted

When was the last time anyone has flown @AmericanAir without a delay? Genuinely curious. They are the worst run airliner and it isn’t even close! #amerian #delay


Catherine Customer Relation Team reposted

@AmericanAir Please help me cancel my flight! My relative's house got destroyed in Boone from Helene, can you cancel my flight to Charolotte? It won't be visit-able for months so I'd rather get credit vs. rescheduling.


Catherine Customer Relation Team reposted

@British_Airways You forgot to load four carts of baggage on flight BA297 from LHR to ORD and now you don't even have anyone at the badge service desk!! Would be really helpful for us all in line if you can send an agent to help us.


Catherine Customer Relation Team reposted

@AmericanAir SITTING ON RUNWAY AT CLT for an HOUR -- About to miss my connecting flight -- pilot saying "not his fault" & American Airlines could care less about getting a plane full of people to their next flights. Awesome 👍👍👍


Loading...

Something went wrong.


Something went wrong.