Utility Week
@UtilityWeek
The leading business media brand for the UK utilities industry. Tweeting the latest water, gas and electricity sector news. http://utilityweek.co.uk
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The Women in Utilities Awards are looking for nominations and entries from YOU to celebrate the remarkable achievements of women in the utilities sector and the organisations and individuals that champion them. Nominate an inspiring women today ➡️ bit.ly/3Z4W9Ws…
Wastewater projects shouldn’t take years to deliver. Luke Shepherd, director at Haigh Environmental, explains why standardisation is key to getting water quality projects off the ground quickly and cost-effectively. In association with Haigh Environmental: bit.ly/4k2BUSY
We are excited to announce that @Wipro are a co-sponsor for #CustomerFirstForum taking place on 5 February. Secure your place to hear from them in the “Fireside chat: Driving a holistic and transparent approach to customer service” Book now bit.ly/4odxUQv #customerfirst
We are pleased to announce that @CapitaPlc are a co-sponsor at #CustomerFirstForum next week. Book your place to attend & hear from Capita in the panel discussion on the topic “Is the definition of great customer service changing?” Secure your spot bit.ly/4odxUQv
We are delighted to announce that @Medallia are a co-sponsor for Utility Week’s #CustomerFirstForum. Attend the event to join the discussion led by Medallia on “How transformative will AI actually be for water and energy customer strategies?” bit.ly/4odxUQv
The UK’s energy transition needs smarter planning, not just more data. AI-driven adaptive system planning can connect regional decisions with national net zero goals. Read now, in association with BMA: bit.ly/4pq7gnv
'AI will transform utilities at a scale equal to or greater than smartphones and the internet. Yet most leaders believe AI will enhance human capability, not replace it. Read now, in association with @TCS: bit.ly/4985qTt
Find out how to optimise your AI use on the backend of customer operations with Simone Torino, Senior Adviser – AI Strategy at Cadent Gas at the Utility Week Customer-First Forum taking place 5 February in London bit.ly/4odxUQv #CustomerFirstForum #customer #utilities
How is @ofgem’s AI regulatory approach enabling consumer innovation? Find out with Jonathan Thurlwell at the Utility Week Customer-First Forum next month bit.ly/4odxUQv #CustomerFirstForum #customer #utilities #conference #customerfirst #customerexperience
Have you seen the Utility Week Clean Power Conference agenda? With over 25 expert speakers from influential public bodies, regulators and more, it is not to be missed. Join us in London on 16 April bit.ly/3WZ6a6z #UWCleanPower26 #cleanenergy #justtransition
How do you use AI to deliver a future-ready energy network? BMA explains how adaptive system planning can help decision-makers manage complexity across electricity, hydrogen and heat. Read now, in association with BMA: bit.ly/4pq7gnv
The Women in Utilities Awards are BACK! @UtilityWeek and @TheWUN1 are delighted to announce the #womeninutilitiesawards are now accepting entries and nominations to celebrate the outstanding contributions of women across the UK’s gas, power, and water sectors. Spotlighting…
AI could be bigger than the internet for utilities. But humans still matter most. New research finds 68% of utility leaders believe creativity and strategic thinking will remain their key competitive advantage. Read now, in association with @TCS: bit.ly/4985qTt
As DSOs take on a bigger role in a more flexible energy system, the risk of overlaps grows. Our article, in association with @ssencommunity, Nigel Bessant looks at how to keep operations fair, open, and trusted. 🔗 bit.ly/4aen49b #Utilities #EnergyTransition #DSO
DNOs are being asked to go beyond keeping the lights on. With Ofgem signalling a stronger coordination role, what should networks do next? Read our new report with @ssencommunity to find out: bit.ly/4rIdpOf #EnergyTransition #SmartGrid #Decarbonisation #Utilities
Our new report, in association with IFS Copperleaf, looks at the pressures on electricity networks and how integrated planning can unlock progress. Includes a case study from PG&E showing how a major US utility is tackling these challenges. Read here: bit.ly/48KzeUQ
Utility Week’s brand new Clean Power Conference will feature insights on how to deliver a just transition for communities and ensure the environment is left better off. Don’t wait until after Xmas, book now! bit.ly/3WZ6a6z #UWCleanPower26
How can DSOs target investment where it matters most? Our new report with @ElectricityNW uncovers the value of a place based strategy, the role of a Strategic Infrastructure Board, and shared learnings from across the SP group. Full insights 👉 bit.ly/3MiMQ1U
Join your peers from @CCWvoice, @UtilitaEnergy, @UKPowerNetworks, @Ofwat, @ofgem and more at the 2026 Customer-First Forum taking place 5th February in London bit.ly/4odxUQv #CustomerFirstForum #customerfirst #utilities #conference #customerservice #customerexperience
The new SWMC Protocol is reshaping how excavation waste is classified in England. @SkewbLtd's Mark Belmega and Lucy Mason share how proactive digital solutions are helping utilities reduce risk and meet rising regulatory demands. Full story here 👉 bit.ly/4pbVuOg
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