ArtistShopsHelp
@ArtistShopsHelp
You make art, we'll do the rest. Sign up for your free Artist Shop today!
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Hey David! Sorry to see ur having issues with your samples. Our support team is grabbing ur support ticket and will follow up very shortly!
You completely own all the rights to your designs. You can learn more about Shops here: threadless.com/artist-shops/s…
All tees are custom printed and take a few days to ship out. Unfortunately, any orders placed yesterday or today won't arrive on time.Sorry!
It's next on our list! Our digital team is working hard to get it implemented ASAP.
Orders have been shipping fairly quickly. If you place your order today & let us know ur order #, we'll send a request to have it expedited!
Awesome! We've refunded ur card $9.90 USD for the shipping charge. The refund should post to ur account in a few days!
No problem at all! Standard shipping is also included!
Looks like u just missed it.If u place ur order in the next 24 hrs & let us know,we'll refund for standard ship
Hey there! It looks like Becca responded to your email. Feel free to follow up with her there. Sry for the trouble :)
Hi there! Sorry to hear about the missing shipment. What's your order number?
plz to email us at shop(dot)support(at)threadless(dot)com and we'll give you a little more intl order info
Hi there! Looks like Crystal followed up in your support ticket. She's following up again now!
Oh okay! Plz send us an email and we will reach out to the artist to help change the placement & get you a replacement!
Hm, it seems like your design file might not be centered. Plz send us an email to shop(dot)support(@)threadless(dot)com!
Sorry for the order issues! Let us know your support ticket number and we'll grab it right away!
We have wall art in Artist Shops! We offer prints, framed prints and stretched canvases.
However, reuploading the file will fix the weird mix up in the meantime. Sorry for the trouble and thanks for the heads up!
It's a bug that's pulling the wall art image from the original file instead of the updated one.Our digital team is fixing asap!
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