Karen Jenkins
@AtlantaITSM
Connecting to Atlanta based Service Management and Process professionals
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Don't forget that the ATL LIG will host the Cox Automotive approach to “Service Enablement” on 8/24. Learn more: ow.ly/S7SS30ew5QQ
Join the Atlanta LIG at the #ITSM Southern Summit on next Monday, Oct 17th! ow.ly/X3nQ304VI0N
Maryville's SLCM methodology is making significant strides in helping clients deliver services faster and more efficiently ... win-win!
The challenge of keeping a CMDB greenfield should not hinder a greenfield opportunity. If you have a fresh start, start there!
Kudos to Emory University's Service Management team for winning itSMF's project of the year!
At Fusion 2011 - ITIL 2011 - Service Strategy has a Business Relationship Management Process!!
Industry trend: Governance and portfolio management moving from PMO to mature ITSMO organizations. PMO focusing on execution and delivery.
Leaders should instill the same confidence in staff as parents instill in children; provide the security to promote risk taking & courage.
There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction. JFK
Arrived in Louisville for Fusion '10. All presentations will be posted online http://www.itsmfusion.com/presentations.
Plan to tweet responsibly and in moderation. Non-Atlanta service managers welcome!
United States Trends
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- 9. #LARvsCHI N/A
- 10. #RHOP N/A
- 11. #AKnightOfTheSevenKingdoms N/A
- 12. Kmet N/A
- 13. #BaddiesUSA N/A
- 14. Patriots N/A
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- 16. FACE Act N/A
- 17. #NFLPlayoffs N/A
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- 20. Harrison Mevis N/A
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