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CSTHelper's profile picture. Useful tips and resources for those involved in customer service training and for those of us who want to improve the customer experience

CSTHelper

@CSTHelper

Useful tips and resources for those involved in customer service training and for those of us who want to improve the customer experience

392Posts 444Followers 974Following
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CSTHelper
 @CSTHelper
Mar 30, 2017

Need help preparing a business case for your customer service training? Help is at hand #cx #customerservice customer-service-training-helper.com/customer-servi…

CSTHelper's tweet image. Need help preparing a business case for your customer service training? Help is at hand #cx #customerservice customer-service-training-helper.com/customer-servi…
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CSTHelper
 @CSTHelper
Feb 16, 2017

Planning or delivering Customer Service Training #cx #cxp Have a look at these free resources to help you. Pls RT customer-service-training-helper.com

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CSTHelper
 @CSTHelper
Sep 29, 2016

Customer Service Charades: Customer Service Charades; another game with purpose for you to use in your custom... bit.ly/2dxDaQr

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CSTHelper
 @CSTHelper
Sep 24, 2016

Using role plays in telephone training #customerservice #cx Let them learn goo.gl/uRxPyL

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CSTHelper
 @CSTHelper
Sep 24, 2016

Is your service out of this world? #customerservice #cx #cxp goo.gl/rDnu7e

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CSTHelper
 @CSTHelper
Sep 22, 2016

It's our job every day to make every important aspect of the customer experience a little bit better - Jeff Bezos goo.gl/g9qf43

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CSTHelper
 @CSTHelper
Sep 14, 2016

Extraordinary Customer Service: Extraordinary Customer Service; how can you set yourself apart from your comp... bit.ly/2cxkMli

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CSTHelper
 @CSTHelper
Sep 14, 2016

Do you use customer service slogans to help with your customer service training? #cx #customerservice goo.gl/7oMyOy

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CSTHelper
 @CSTHelper
Sep 13, 2016

Are you thinking about #customerserviceweek? Have a look at these - fun sessions with a #customerservice purpose. goo.gl/Be95aG

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CSTHelper
 @CSTHelper
Sep 13, 2016

Get it right first time - stop errors by checking the details. Use the phonetic alphabet #cx #customerservice goo.gl/aqbX5e

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CSTHelper
 @CSTHelper
Sep 13, 2016

Hello to our new followers @MurrayNewlands @LollyDaskal @Centriccontact Looking forward to your tweets.

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CSTHelper
 @CSTHelper
Sep 12, 2016

Customer focus is more than just the term. #customerservice #cx #cxp goo.gl/KUOghO

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CSTHelper
 @CSTHelper
Sep 11, 2016

What makes a good trainer? We'd love to hear your thoughts #LnD #training #customerservicetraining goo.gl/l2hT6u

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CSTHelper
 @CSTHelper
Sep 10, 2016

Trainers - how do you overcome resistance to your training messages? #customerservice #training goo.gl/kBDhPm

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CSTHelper
 @CSTHelper
Sep 9, 2016

What should your call centre training include? #cx goo.gl/zTX4Rx

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CSTHelper
 @CSTHelper
Sep 9, 2016

What makes good training material? goo.gl/ilVIfV

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