scott fish
@CXOracleSF
Believe a Customer should Never lose their Voice. --Customer Experience(CX) Solutions Consultant
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Creating a Customer Centric Culture: How to Use NPS to Its Maximum Advantage | CustomerThink buff.ly/1tbcd4h
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Is The Way We Are Going About Customer Acquisition and Retention Dead Wrong? | CustomerThink buff.ly/1rB9fTm
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scott fish reposted
42% of Americans who have complained about a company in social media expect a response within 60 min buff.ly/18hzjOR via @jaybaer
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