Neil Cunningham
@CX_Neil
Passionate about CX and aspiring real estate investor. Currently CSE @ Zendesk.
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Need to keep agents more focused and interested in the day-to-day? Incorporating some gamification strategies can pay huge dividends. Check out more below #cx lnkd.in/gE8bpvd
Never seen this before. Very interesting...
![Rainmaker1973's tweet image. At what age do we do our greatest work?
[source, read more: bit.ly/2B2Uw21]](https://pbs.twimg.com/media/EkiMLoIWkAELFXX.jpg)
Here is our most recent CX trends report. Some amazing findings. Let me know if you have any questions on this! lnkd.in/eBNaYc5
Need a new way to get leads without buying them? Read below to learn how to turn leads into customers with these five customer-centric sales lead generators. #cx #leads sprou.tt/1oSCORRuVQz
Dark days are over. Introducing @Zendesk Sunshine, a new open and flexible CRM platform, plus the new Zendesk Explore and @ZendeskSell #newthings sprou.tt/11GOZ7lsMJi
Too many support teams have little to no insight into the customer journey. Why customer context is key: zdsk.co/2Bjz08J
This will be so awesome!
Just when you think you’ve got them figured out. Watch the Max trailer for #TheSecretLifeofPets2 now – in theaters Summer 2019. ❤️ this Tweet to be the first to see the new trailers each month.
AI can be a powerful tool for your business and can be much easier to deploy than you might imagine. @Zendesk’s VP & GM of Guide, @channelthetiger, gives a step-by-step guide for leveraging #AI to improve customer service. Via @techradar sprou.tt/1IMkxjofW9W
This analysis of 170 enterprise companies using @Zendesk has some surprises about how big companies should handle support. Read below to learn more... #cx sprou.tt/1jDesQ7x91Z
Want to volunteer but don't know where to start? Volunteering opportunities don't need to be laid out by an organization. If you have an idea, pitch it. Read on for tips from @JoinRelate sprou.tt/1Ip2QdWkQFv
Heads up developers! @Zendesk's developer platform experts will explain how to store additional data using Custom Resources in this new 30-minute interactive webinar. This is a game changer and not miss opportunity! #cx sprou.tt/1pGRjzlZl9S
Great article by @Zendesk's @Tifferatti on how California's new gender equality legislation will impact Silicon Valley. Via @Inc sprou.tt/1qonmVwb6dx
Are you currently using AI as part of your CX strategy? Read below to see how this is being done #cx sprou.tt/10B2w2WUXCz
It’s no longer acceptable for corporations to be laser-focused on making money. Instead they must hone in on creating customer experiences that drive loyalty by showing you they actually give a shit Via @JoinRelate #cx sprou.tt/10VnSYjkvgU
We started in Madison with one remote employee that was supposed to relo to SF. A slight change of plans and several years later @Zendesk has opened a new office and will provide space for at least 100 more employees to be added in the next several years. sprou.tt/1YhswxUvVht
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