
Converge Support
@ConvergeSupport
Welcome to the official customer support account of Converge! We're here to help you #ExperienceBetter. For news and updates, follow @ExperienceCNVRG.
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Need help, Ka-Converge? Here are all the ways you can reach us:

Nakikiisa kami sa lahat ng naapektuhan ng lindol sa Cebu. Patuloy na mag-ingat sa aftershocks at bukas ang aming mga business centers upang mag-abot ng tulong.

As of Sept. 29, 2025, we have restored 97% of our transmission network. Thank you so much for your patience and understanding, ka-Converge

Salamat po sa paghihintay! Naibalik na namin ang internet connection sa lahat ng aming subscribers na nagkaproblema kaninang 4:04 PM. Maaari n’yo na itong i-check sa speedtest.net.

Pasensya na po sa abalang dulot ng connectivity issues sa aming network na nagsimula kaninang 4:04 pm. Sinisikap naming maayos ito sa lalong madaling panahon. Sa kasalukuyan, naibalik na ang connectivity sa 60% ng apektadong lugar.

⚠️ SCAM ALERT! May mga nagpapakilalang taga-Converge na nangongolekta ng bayad o nag-o-offer ng rebate. Nagbibigay sila ng bank o e-wallet account para makuha ang inyong pera. Huwag magpaloko! Hindi po tumatanggap ang Converge ng bayad sa bill through direct bank deposit,…

Shout out sa bumubuo ng aming service teams na tuloy sa duty umaraw man o bumagyo. 'Yan ang legit na malasakit! Super Salamat, Ka-Converge! #ConvergeTayo #LeaveNoOneBehind



Sharing these tips para mapanatiling safe and dry ang inyong mga gadgets — including your modem — sa gitna ng malakas na ulan.


To our subscribers in some areas of Mindoro: You may be experiencing connectivity issues as of 9:17 AM of August 20, 2025. We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required. We apologize for any…

To our subscribers in Meycauayan, Bulacan: You may be experiencing connectivity issues as of 4:47 AM of August 20, 2025. We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required. We apologize for any…

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