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CoxVAHelp

@CoxVAHelp

CoxVAHelp reposted

Shout out to @coxhelp for the customer service, cox is the best


@RevPeters If you're still having problems let us know and we can try and troubleshoot further. -Chris


@RevPeters I'm not aware of any outages. I could would check any cabling/fittings you have access to for problems and reset again. -Chris


@RevPeters That would be different then, sounds like signal issues, are any of your other services affected? -Chris


@EssentialAlex If you want to DM me the account details I can see what's going on. -Chris


@Life_As_Boykins Is this a cable box we're talking about? What's it doing? -Chris


@cait_nicole12 What happened trying to watch the game? Are you still having any TV problems? -Chris


@JamieSweet69 That's strange, there's no charge to call our technical support. -Chris


@FatBoiFresh17 Right now our efforts are focused on service restoration, we can consider the credit issue once that is complete. -Chris


@FoxyKIApatra I know we're still having lots of problems there but working hard to fix them asap. -Chris


@jessicascheie I'm not aware of any plans to carry this but I'll certainly pass your request along should you change your mind. -Chris


@itswashley Oh no, can I help you with the Internet connection? -Chris


@llahnoraa You can reach us at (888) 269-9693. -Chris


@llahnoraa We'll need to update your bill pay profile, might be easier to call in to verify identity. -Chris


@llahnoraa Account numbers are associated with service addresses with minor changes to ensure they're unique. -Chris


@llahnoraa The account number changes when you move, what is it you're trying to accomplish? Maybe I can help. -Chris


@LoriCainRE Yes there are some email issues being worked on at this time. -Chris


@ColinOverboard Which cable modem do you have and have you tested without the router? -Chris


@SoSaysStuckey Are you having any problems with your services that I could help with? -Chris


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