DavidEwartFJS's profile picture. Fujitsu EMIEA Service Desk Offering Manager

David Ewart

@DavidEwartFJS

Fujitsu EMIEA Service Desk Offering Manager

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David Ewart reposted

The terms False Acceptance Rate (FAR) and False Rejection Rate (FRR) are commonly used to describe the performance of biometric systems. Here's how to design a biometric system using FAR and FRR such that it balances security and user experience. aurayasystems.com/2018/08/09/sec…


David Ewart reposted

Our 5-day hackathon focused on using tech to support people with autism at work. Find out how we're helping with a buddy programme and wellbeing trackers: ow.ly/X7Md30iUCEY

fujitsu_uk's tweet image. Our 5-day hackathon focused on using tech to support people with autism at work. Find out how we're helping with a buddy programme and wellbeing trackers: ow.ly/X7Md30iUCEY

#SDI18 brilliant event mega thanks to the team for such a great time with some superb speakers. @GeoffRamm thanks for the very inspirational talk, loved it.


#SDI18 interesting session on social robots 😀


#sdi_institute good to see others talking about chatbots and AI powered Service Desk

DavidEwartFJS's tweet image. #sdi_institute good to see others talking about chatbots and AI powered Service Desk

#SDI18 happening now, just at the keynote listening to Nigel Risner


David Ewart reposted

@DavidEwartFJS the escalator game. 5 hour delay cheers @Ryanair


David Ewart reposted

We proudly present the future of Service at Fujitsu. Hunan-Centric just got a step closer! cbronline.com/news/enterpris…


David Ewart reposted

'.@GlennDrawbridge shares why today’s service desk needs to be truly user-centric. Here's his latest blog post: okt.to/RrwBIE

FaustoIturriaga's tweet image. '.@GlennDrawbridge shares why today’s service desk needs to be truly user-centric. Here's his latest blog post: okt.to/RrwBIE

David Ewart reposted

Need to reduce service desk cost & boost productivity? @GlennDrawbridge thinks the answer could be in self service… okt.to/edSAHk

FaustoIturriaga's tweet image. Need to reduce service desk cost & boost productivity? @GlennDrawbridge thinks the answer could be in self service… okt.to/edSAHk

Who is your service desk there to serve? It’s time for a rethink digitalworkplace.global.fujitsu.com/service-desk-s…


Building the service desk of the future starts with understanding what it’s being used for digitalworkplace.global.fujitsu.com/building-servi…


David Ewart reposted

Great new blog from Glenn Drawbridge on how Artificial intelligence will save us, not enslave us okt.to/zGqfK4 #workplaceanywhere


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