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We are a nation of consumers. Whether it's three desserts in the buffet line or 24-hour TV news, we consume because we can, not because we need.
Is your HR department's primary mission to develop your people? If not, why not? #OccupyHR
Tom Wujec: Got a wicked problem? First, tell me how you make toast ted.com/talks/tom_wuje…
Does the design of your tools and processes naturally guide people to successful outcomes, or misdirect and lead to mistakes?
If you aren't paying for the service, you aren't the customer, you are the bait. Brad Wheeler, IU, TechExpo
Manage by your outbox and not your inbox. Harper Reed
Do you have just the right people on the bus? In the right seats? Then only now is it time to decide where you're going.
Want them to think outside the box? Give them permission to fail and then leave. With you in the room they’ll stay in the center of the box.
Dear #hotel: We would reuse towels instead of throwing them on the floor if you’d give us towel racks.
Do you believe that knowledge is power, or do you believe that power comes from sharing knowledge?
Google Maps will bring you right to my front door. Apple Maps will get you lost. Stick with your strengths.
Do you worry more about climbing the ladder or about building ladders?
Culture and conversations are intertwined. You cannot directly change culture, but you can influence it by changing the conversations.
Blame is not for failure, it is for failing to help or ask for help. - Jorgen Vig Knudstorp
"May your choices reflect your hopes, not your fears." -- Nelson Mandela
Most people will do better work and put greater effort under a spirit of approval than under a spirit of criticism. | @tom_peters
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