Epic Team 6
@ET6Nation
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Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We’re so sorry to hear you’re having trouble getting in touch with us. Can you send an email to [email protected] with your order number and contact info? We’ll get to the bottom of it and we greatly appreciate your feedback.
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Our apologies about the delay in our response and its tone. Each new reply moves your message to the bottom of our queue & we want to reply to everyone as soon as possible. Would you please let us know if you would like us to reship the order or issue a refund? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We're so sorry to hear what happened with your delivery. We seriously appreciate your feedback - let’s get this sorted out! Would you please send your order number & contact info to [email protected] with your name in the subject line? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
The replacement bottom glass piece should leave our warehouse later this week. Our apologies for the delay. We also made a compensation offer in the e-mail sent 7/27/18 - would you please reply to that message so we know how to proceed there? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We get how frustrating it can be when that item you love won’t arrive when you thought it would. Can you please send your contact info & order number to [email protected] with your name in the subject line? We’ll get to the bottom of it!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We apologize about the delay. We experienced a larger than expected order volume during our Free Shipping promotion earlier this week. The balance of your order should be picked up this afternoon & an e-mail sent to you overnight with FedEx tracking information included. Thanks!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Our apologies for the delay. We just replied to the e-mail you sent regarding the glass and the offered e-Gift Card. Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Thanks for reaching out! We get how disappointing and frustrating a delayed order can be. So we can work on giving a status update, please send your order number & contact info to [email protected] with your name in the subject line. We’ll reply as quickly as possible.
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We're so sorry to hear what happened with your delivery. Let’s get this sorted out! Though you have already contacted us by e-mail, would you please send your order number and contact info to [email protected] with your name in the subject line? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We're sorry to hear about your experience with our Sales team. Would you please send your inquiry to [email protected] and include your name and Twitter handle? Thank you!
We get how disappointing and frustrating this can be. We have replied to your post in Facebook and thank you for sending the information requested. We’ll reach out to you with a resolution as soon as possible. Thanks!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Thank you for reaching out! We're sorry to hear about needing to reach out to us multiple times for a resolution. We understand you last spoke with us by phone earlier today & received confirmation your refund posted. Please let us know if we can be of any further help. Thanks!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Our apologies for what happened with the delivery! We found the $181.25 refund request written today. Please permit approximately three to four business days for the refund to appear on your card's statement. Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We're sorry to hear about what happened. We also see that you spoke with us earlier today. If there are issues our representative did not address, would you please send your order number & contact info to [email protected] with your name in the subject line? Thank you!
Thanks for reaching out! We get how disappointing & frustrating a delayed order can be. So we can look into this further, would you please send your order number & contact info to [email protected] with your name in the subject line? We’ll reply as soon as possible.
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We’re so sorry to hear you’re having issues. Can you tell us a little more about the situation? We’d love to sort it out for you. Email us at [email protected] with your order number and contact info and we’ll get started right away. Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We're so sorry to hear what happened with your delivery. We seriously appreciate your feedback. So we can look into this further, would you please send your order number and contact info to [email protected] with your name in the subject line? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
We understand your frustration and we appreciate you reaching out to us. We followed up with the delivery company and they confirmed delivery is scheduled for September 21st. Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Thanks for reaching out! We've added the DM link to this reply. If you prefer, would you please send your contact info and order number to [email protected] with your name in the subject line so we can assist you? Thank you!
Nothing but complaints about this company and their business practices!!! 🚫🚫🚫
Hello! We are happy to search for your message sent Sept 19th. Would you please DM the e-mail address you used to send that message so we can locate and review it? Thank you!
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