Fixed Ops Journal
@FixedOpsJournal
Fixed Ops Journal from Automotive News covers the parts, service & collision departments of new-car dealerships. It publishes every other month.
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There's been an explosion of fixed ops podcasts. Writer @elrick takes a look at who's behind the mic and what they're talking about. He also shares tips from hosts for those who want to start a show and profiles 4 hosts. Look for all the stories. bit.ly/3xsNWNC
Dealership spending on equipment to service EVs will be “significant,” said Kim Day of Steele Auto Group. “A lot of dealers are having a difficult time wrapping their head around the ROI....because the rollout of EVs is not going to happen overnight." bit.ly/3mxuaLL
The average age of vehicles on the road today is 12.1 years. Give a listen to @Automotive_News Daily Drive podcast as FOJ editor Dan Shine interviews @owenmoon of @FixedOpsDigital about how dealership service depts. can retain those customers. autonews.com/weekend-drive-…
Catalytic converter thefts are skyrocketing again across the country. Learn how it's affecting service departments and how police and legislators are trying to curb the thefts. bit.ly/3EVDt0v
Out monthly digital newsletter came out today. Sign up and receive this newsletter the third Wednesday of each month. bit.ly/3v0e4PV
Texas dealer @ToyotaCedarPark has got involved in the auto tech program at a nearby high school. So far, 17 grads now work at Cedar Park. And the dealership has expanded the program to a second high school. Read more here: bit.ly/36uF5l4
Great to meet @vantine_sarah of @GoQuantum5 at #NADA. She was the inaugural subject of the FOJ15 in our February issue. See who’ll be answering our fun questions in April.
Greetings from Las Vegas. They’re putting on the finishing touches in preparation for NADA starting Thursday. Follow us and @Automotive_News for the latest from the show.
Some words of advice from Bill Springer of @DriveSurebyKrex on measuring and improving the effectiveness of service advisers. bit.ly/3IyrUgR
More and more service customers are opting for auto repair and maintenance at home or at their office. The latest trend is tire installation at home. Should dealership service departments consider offering this and going head to head with startups?bit.ly/3JB1Wcl
This month's informative cover story on how selling tires on the service drive leads to improved customer retention. By @RichSTruett. bit.ly/3rZiG7r
Come for Larry’s dulcet tones, stay for some top-notch auto industry insights.
New federal legislation on Right to Repair introduced in Washington, D.C. An incredibly important issue in the dealership fixed ops world. Read the latest from @Automotive_News @audreylafrst bit.ly/3J4U6Yw
More proof our reporter is a bigger car geek than your reporter. Lookin' great, Richard!
With the vehicle inventory shortage continuing and used prices soaring, an efficient recon process is vital to getting cars ready to be sold. Here's our latest FOJ video on how software helps @longotoyota with its recon process. bit.ly/31RGpvK
.@GloriannaCorman of @KPAonline sits down for an FOJ Q&A on service dept. safety training programs, how to implement them and why they're important. "An effective training program is an investment you make into your business." bit.ly/3rGboW9
Another FOJ is off to printer!🍺 Look for it in next week's @Automotive_News. Cover story examines the future of fixed ops. Also featuring: going paperless in service; buying your own parts store; the hot aftermarket accessories trend; EPA compliance; & parts shortage solutions.
So we're doing a webinar thing today @ 2pm. Fill up your plate and stuff your brain with "How to Sell Services Customers Have Declined." Spend an hour with us today. Register here (you can also watch later): bit.ly/3CO3ZGe
At a time when dealership service depts can't afford to lose techs, many are opting to join mobile service companies such as @YourMechanic. Reasons include flexibility & older techs wanting to leave the dealership grind behind. bit.ly/3lMxbIF
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