FreedomPopHelp's profile picture. Visit our Support and FAQ page here: https://support.freedompop.com/ You can also get 24/7 help from our Community Experts - http://forums.freedompop.com

FreedomPop Support

@FreedomPopHelp

Visit our Support and FAQ page here: https://support.freedompop.com/ You can also get 24/7 help from our Community Experts - http://forums.freedompop.com

Customer support was offline this morning due to latest maintenance reasons, thank you for your patience as we optimize to provide an even better FreedomPop experience. 😀


Sprint has confirmed MMS issue is on their end, awaiting further updates on a fix. Outbound MMS is working properly, inbound still failing.

We are receiving reports of intermittent issues sending/receiving MMS. Our team is aware and working on a resolution. We’ll update you here once resolved.



We are receiving reports of intermittent issues sending/receiving MMS. Our team is aware and working on a resolution. We’ll update you here once resolved.


The PayPal payment issue has since been resolved. Thank you for your patience!

ATTN: PayPal customers. We are currently experiencing an issue with processing payments through PayPal. Please stand by as we work to get this resolved.



ATTN: PayPal customers. We are currently experiencing an issue with processing payments through PayPal. Please stand by as we work to get this resolved.


Limited data connection is being reported by some of our CDMA customers. We are currently working with Sprint to resolve the issue and will provide updates as they become available. In the meantime, connecting to WIFI whenever possible will ensure a stable connection.


Looking to swap your #FreedomPop devices or phone numbers between your active accounts? Visit our Community to get this done! 😬 bit.ly/2EI9ZTU

FreedomPopHelp's tweet image. Looking to swap your #FreedomPop devices or phone numbers between your active accounts? Visit our Community to get this done! 😬 bit.ly/2EI9ZTU

Have you updated your #freedompop messaging app? 🆕 features allows the ability to block calls and search your texts! bit.ly/2yd3cyK


We apologize for the inconveniences, we'll be following up through the DM you've sent us.


Please DM us with your account information so we can further assist you!


Please DM us with your account information so we can further assist you!


Thank you! We'll be following up through the DM sent! 🙂


Please DM us with your account information so we can further assist you!


Our Free Plan is still available, on the following link, you'll find instructions on how to downgrade your plan: support.freedompop.com/app/answers/de…


We've just received your DM, we'll be following up through the DM sent. 🙂


We've just followed you, can you please sending the DM right now?


We'll be following up through the DM sent.


Please DM us with your account information so we can further assist you!


Please send us a DM here containing your account email so we can take a look into this for you.


Please take a look at the following link for more information support.freedompop.com/app/answers/de… 🙂


Loading...

Something went wrong.


Something went wrong.