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HOWTOEXPERIENCE's profile picture. Great customer experiences & innovative customer contact drive profit. That’s what I help clients do using Intelligent Automation to create digital workforces

David Williams

@HOWTOEXPERIENCE

Great customer experiences & innovative customer contact drive profit. That’s what I help clients do using Intelligent Automation to create digital workforces

158Posts 190Followers 188Following
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David Williams
 @HOWTOEXPERIENCE
Apr 25, 2018

Some great expert commentary in our 5 Vectors customer engagement white paper! Thanks Sharon Maslyn FInstSMM  lnkd.in/dEHfU6J

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David Williams
 @HOWTOEXPERIENCE
Apr 23, 2018

See our latest White paper with loads of expert comment. What do you think we've nailed, what have we missed? lnkd.in/e9vdGFi

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David Williams
 @HOWTOEXPERIENCE
Apr 23, 2018

The Winds of Change: 5 Vectors of Customer Engagement | @carpeoltd #5vectors #cx #cem #custserv sco.lt/4qLPzl

HOWTOEXPERIENCE's tweet image. The Winds of Change: 5 Vectors of Customer Engagement | @carpeoltd #5vectors #cx #cem #custserv sco.lt/4qLPzl
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David Williams
 @HOWTOEXPERIENCE
Apr 23, 2018

The Winds of Change: 5 Vectors of Customer Engagement | Carpeo | UK Contact Centre Services, Swindon | Every day, Every contact, Even better howtoexperience.wordpress.com/2018/04/23/the…

HOWTOEXPERIENCE's tweet image. The Winds of Change: 5 Vectors of Customer Engagement | Carpeo | UK Contact Centre Services, Swindon | Every day, Every contact, Even better howtoexperience.wordpress.com/2018/04/23/the…
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David Williams
 @HOWTOEXPERIENCE
Feb 27, 2018

The Customer Experience Million Dollar Question: Will my customer come back? sco.lt/8qCDcf

HOWTOEXPERIENCE's tweet image. The Customer Experience Million Dollar Question: Will my customer come back? sco.lt/8qCDcf
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HOWTOEXPERIENCE's profile picture.
David Williams
 @HOWTOEXPERIENCE
Feb 27, 2018

The Customer Experience Million Dollar Question: Will my customer come back? howtoexperience.wordpress.com/2018/02/27/the…

HOWTOEXPERIENCE's tweet image. The Customer Experience Million Dollar Question: Will my customer come back? howtoexperience.wordpress.com/2018/02/27/the…
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HOWTOEXPERIENCE's profile picture.
David Williams
 @HOWTOEXPERIENCE
Jan 15, 2018

Facebook’s Virtual Assistant M Is Dead. So Are Chatbots sco.lt/6fZwdl #chatbots #custserv #cx #ia

HOWTOEXPERIENCE's tweet image. Facebook’s Virtual Assistant M Is Dead. So Are Chatbots sco.lt/6fZwdl #chatbots #custserv #cx #ia
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HOWTOEXPERIENCE's profile picture.
David Williams
 @HOWTOEXPERIENCE
Jan 15, 2018

Facebook’s Virtual Assistant M Is Dead. So Are Chatbots howtoexperience.wordpress.com/2018/01/15/fac…

HOWTOEXPERIENCE's tweet image. Facebook’s Virtual Assistant M Is Dead. So Are Chatbots howtoexperience.wordpress.com/2018/01/15/fac…
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David Williams
 @HOWTOEXPERIENCE
May 24, 2017

I'd thoroughly recommend the #cloud Softools platform. I've used it to embed my #cxtoolkit and also deployed it to m…lnkd.in/e_vynkU

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David Williams
 @HOWTOEXPERIENCE
May 10, 2017

My partner @PeterEWilcock being interviewed by @bbc points west about our new business carpeoestateplanning.com

HOWTOEXPERIENCE's tweet image. My partner @PeterEWilcock being interviewed by @bbc points west about our new business carpeoestateplanning.com
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