Harrison Smith
@HarrisonEvolves
I help local service pros never worry about where their next client will come from.
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Don’t wait until you’re desperate to innovate. Small changes along the way will be a lot less expensive and disruptive than a major pivot when it's too late.
People don’t leave communities. They leave companies that forget them. How can you make your customers feel like are part of something more than a sale?
Staying top of mind is how you stay in business. You already spent the time and money to acquire the customer, why not try to keep them?
The best business plan in the world loses to the one that listens. If you aren't listening to the customer's feedback and using that to improve, another company is and will beat you.
Your service needs a “return path.” What are you offering between sales to bring customers back?
A one-time sale makes you money. A repeat customer builds your business.
Business owners, your phone rings and you are in the middle of working with a client. Do you answer the phone?
You can't make everybody happy, so why are you still trying? There will always be clients, customers, employees, or vendors that aren't happy about something. It's not your job to make them happy or give them what they want, they are responsible for themselves.
When I win on Sunday, I win the week. I sit down on Sunday and plan out my week. It gives me direction, clarity, and connection with my goals. Do you plan your week? How do you do it?
Are you not getting a response to your text messages? You can try this on leads, clients, friends, and family. Simply respond with "Let me know" and spark their curiosity. The idea that they missed something will significantly increase the response rate.
Observation from raising hundreds of millions of dollars in capital: Smart money doesn't chase the upside, it's attracted to market rate returns with sound risk mitigation measures in place. Don't sell the return, sell your confidence in achieving the return. #RealEstate
In your life and your business, are you a consumer or contributor? Are you always worried about getting your fair share or making sure others get theirs? This mindset makes all the difference. #givers #mindset #RealEstate
The only way to build relationships with potential clients or referral sources is to create conversations. Share interesting information, ask good questions, and be genuinely concerned with others. #businessgrowth #businessowner #leadershipdevelopment #leadership #leadgeneration
Your network is hearing from lots of different people, how are you making sure you stand out? When you communicate to share valuable information, you will stand out. #leadgeneration #leadgenerationstrategy #leadgenerationtips #realestateexpert #realestatetips #realestateagent
The real estate industry praises awards and ego, but ignores the fact that we exist to help others through a major life change. It's not about us and the consumer doesn't care about us, they only care that we can help.
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