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HelpSfa's profile picture. The Help Desk provides technical support to students, faculty and staff here at SFA. We also provide free repairs for student devices. ๐Ÿ’œ๐Ÿ’ป#SFAHelpDesk

The Help Desk at SFA

@HelpSfa

The Help Desk provides technical support to students, faculty and staff here at SFA. We also provide free repairs for student devices. ๐Ÿ’œ๐Ÿ’ป#SFAHelpDesk

368Posts 95Followers 12Following
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Nov 7

Beginning at 8:00 a.m. and ending at approximately 10:00 a.m. on Saturday, November 8, 2025 users may experience brief interruptions (up to 30 minutes) to several services. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. Beginning at 8:00 a.m. and ending at approximately 10:00 a.m. on Saturday, November 8, 2025 users may experience brief interruptions (up to 30 minutes) to several services. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Nov 4

Yesterday, several ITS employees met with Computer Science and Information Technology students from the SFA Computer Science Department to discuss effective teamwork. We were excited to pass on what lessons we have learned working here at Stephen F. Austin State University.

HelpSfa's tweet image. Yesterday, several ITS employees met with Computer Science and Information Technology students from the SFA Computer Science Department to discuss effective teamwork. We were excited to pass on what lessons we have learned working here at Stephen F. Austin State University.
HelpSfa's tweet image. Yesterday, several ITS employees met with Computer Science and Information Technology students from the SFA Computer Science Department to discuss effective teamwork. We were excited to pass on what lessons we have learned working here at Stephen F. Austin State University.
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Oct 20

Expect service interruptions for Microsoft Office 365 and Zoom and possibly other cloud services as Amazon Web Services is experiencing degraded performance. Updates to follow.

HelpSfa's tweet image. Expect service interruptions for Microsoft Office 365 and Zoom and possibly other cloud services as Amazon Web Services is experiencing degraded performance. Updates to follow.
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Oct 17

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, October 18, 2025 , Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, October 18, 2025 , Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Oct 15

We are currently working on an issue preventing some phone services from working. You may have trouble reaching several departments on campus including the Help Desk.

HelpSfa's tweet image. We are currently working on an issue preventing some phone services from working. You may have trouble reaching several departments on campus including the Help Desk.
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Sep 26

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, September 27, 2025, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, September 27, 2025, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Sep 15

Duo Verified Push goes live for SFA students the morning of Tuesday, September 16th. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. Duo Verified Push goes live for SFA students the morning of Tuesday, September 16th. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Sep 5

Banner and Server related outages are scheduled for Friday, Sept 5th and Saturday Sept 6th. Additional details can be found at help.sfasu.edu

HelpSfa's tweet image. Banner and Server related outages are scheduled for Friday, Sept 5th and Saturday Sept 6th. Additional details can be found at help.sfasu.edu
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Aug 25

We are currently experiencing performance issues with campus wireless networks. We are working on resolving these issues as quickly as possible. Please continue to make attempts to connect and register to either eduroam (preferred) OR SFA-Wireless. - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. We are currently experiencing performance issues with campus wireless networks. We are working on resolving these issues as quickly as possible. Please continue to make attempts to connect and register to either eduroam (preferred) OR SFA-Wireless. - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Aug 19

Beginning August 19, 2025, Duo Verified Push will be required for all SSO logins by Faculty and Staff. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. Beginning August 19, 2025, Duo Verified Push will be required for all SSO logins by Faculty and Staff. Additional information can be found here - help.sfasu.edu/TDClient/2027/โ€ฆ
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Aug 18

Some campus telephone systems are currently down, including the ITS Help Desk, One Stop and other departments. We are working to restore services as quickly as possible.

HelpSfa's tweet image. Some campus telephone systems are currently down, including the ITS Help Desk, One Stop and other departments. We are working to restore services as quickly as possible.
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HelpSfa's profile picture.
The Help Desk at SFA
 @HelpSfa
Jun 9

ITS will be performing network security patching beginning at 4 a.m. and ending approximately 7:30 a.m. June 10, 2025. Users will experience interruptions to some services. Additional information can be found here: help.sfasu.edu/TDClient/2027/โ€ฆ

HelpSfa's tweet image. ITS will be performing network security patching beginning at 4 a.m. and ending approximately 7:30 a.m. June 10, 2025. Users will experience interruptions to some services. Additional information can be found here: help.sfasu.edu/TDClient/2027/โ€ฆ
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