My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp @RoyalMail have allegedly tried to deliver a parcel 3 times now, I think, but each time saying there's no answer, but each time there's been someone in. Oddly, there's never an issue usually unless it's this parcel which is a monthly delivery.
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp hi, the driver said my address was inaccessible but it isn’t true. It’s an office building with an open door and reception. Please can you assist me in ensuring he will deliver properly on Thursday (I requested for redelivery to be Thursday) Very unhappy
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp been waiting all day can someone respond to my messages
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@Parcel2Go booked through you guys and parcel supposed to be collected today by #parcelforce and we are still waiting - no i dont want to reschedule thats why i opted for today @RoyalMail #fuming
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMail ur help website is the most useless shit i’ve ever tried to use I DONT WANT TO TALK TO AN AI ROBOT I WANT TO TALK TO A REAL PERSON ABOUT WHERE THE FUCK MY PARCEL IS AND I DINT WANT TO CLICK ONE IF THE 16 OPTIONAL QUESTIONS BECAUSE NONE OF THEM ARE MY QUESTION
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMail it’s been more than 30 days for my claim now what is going on with my claim 06478545
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp hi my package has failed to be delivered 3 times even tho i’ve put put a redelivery collection address but this hasn’t been adhered to?
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp hello is there a way to speak to a person? I need to sort out a medication delivery that was meant to arrive. Tracker is not updating
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
I've been hold to @RoyalMailHelp @RoyalMail for over an hour. Absolutely terrible customer service 🙄
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
Hi @RoyalMailHelp I booked a paid collection for today over the weekend the pick-up was meant to be today for a 10kg parcel (label attached) but you sent a postie on foot for a 10K parcel..it wasn’t collected. I really need this picked up today can someone help?
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMail is there actually anybody in your organisation that is willing to do something about this? I've been waiting over a week for someone to have the decency to reply to this.
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
Supposed to stop small companies over using the system, but mine just seems to have cookies set, somewhere
Hello there! Thank you for contacting us. To assist you with this and help us review your claim. Kindly follow back and provide the following via DM: •Full name: •Phone number:(Whatsapp no.) •Email address: Thank You. ^Deborah
@RoyalMailHelp I’ve had a notification to say you’ve delivered my parcel. The proof of delivery picture is not my house nor is my neighbours. I’ve not had anyone come to my door - my ring door bell is empty for notifications. Can you help please?
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
Mine constantly tells me I have used more than my daily allowance and when I go via log in it can't help @RoyalMail
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
@RoyalMailHelp I sent a DM a few hours ago about your webpage with no certification so it came up as an untrustworthy connection. I then went to a bricks and mortar post office to send the letter, I’m looking forward to your response!
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance
I called them a month ago and they said they had no idea why I hadn’t had a code and that the seller should have given it to me?? Then rang a week or so ago and they now say it’s a known issue with no fix available! Was yours a Vinted parcel? They were no help either!
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