Grumpy HelpDesk
@ITGrumpyDesk
Live the life in IT helpdesk. Real life supporting cases. Share our ways to the ultimate IT nirvana.
What if all IT support/techs quite their job? I think the World will stop "spinning".
Priority list in IT "1. Critical 2. Critical 3. Critical 4. Critical 5. F%^KED"
AND you rang at 7:30pm on a weekend for that SHIT. Our support hours finished at 4pm p-brain.
"My Laptop hung, so I waited hours for the batt to run out." OMG!!! WHAT ABOUT TAKING THE BATT OUT?! Why are we hiring these people!!!!!
Classic end user ticket: After you touch my computer, it is 10 times slower now!!! Please give me a new computer.
OOOhhhh!! Shiny new iPhone 3Gs. My golfing mates told me how great they are. Let's do those now!! :) ARGHH!^#*#^
Job request: We seek a person in IT. Experience required: Windows system, Words, Make coffee (Tea optional), say yes (No is not required).
"I.T. can you print out all our job listing on SEEK." "Yes Boss, you want another coffee too?"
Research fellows, job for you here. "Did IT helpdesk contribute to the shrinkage of the cerebral cortex on human being."
For GOD sake!!!!!!!! If I know every F**king little thing, I would have won a million dollars for a "F"ing Trillion times.
Sometime, things just pisses you off totally. Why can you ask the person next to you for help? WHY? How would I know your job?
End user comes in and make smart A#@ comments. So entertaining. Felt like cow is talking.
Request: "Can you please release the Malware below?" "Errr NO"
This is the 34th swear word I heard from the guys at the helpdesk.(In 3 hours) Not a good day.
Request: Please download this EXCEL file http://bit.ly/10rjVV OMG, I am no fairy in the pond
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