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A turn organizations have to take in IT budgeting itsm.tools/2017/11/30/agi… thanks to Daniel for this article
5 Tips To Help You Improve Problem Management (PDF file) content.sysaid.com/acton/attachme… #itsm @yenceesanjeev @JonHall_
What is DevOps' Business Value? devops.com/2016/06/02/dev… via @devopsdotcom
A note to my friend DevOps from ITIL® allthingsitsm.com/a-note-to-my-f…
Is the focus of SLAs as they’ve been seen for a decade still being appropriate for current company’s challenges? theitsmpractitioner.com/blog/2015/2/7/…
itknowledgeexchange.techtarget.com/uncharted-wate… perils of software development planning | PLUS: BackBlaze releases drive reliability data_ itknowledgeexchange.techtarget.com/uncharted-wate…
#SLA misalignment to business objectives. Jean-Pierre Gilles article in theitsmpractitioner.com/whats-wrong-wi…
"Tips for on-line presentation logistics" by @R_Falkowitz on @LinkedIn linkedin.com/pulse/20141210…
Does the way ITSM training is provided today really fit what companies expect? theitsmpractitioner.com/blog/2014/5/23…
Webinar "Change and Release, Failed Opportunities" on Tuesday August 12th . brighttalk.com/webcast/534/11…
Keep #Service-Desk agents motivation. theitsmpractitioner.com/servicedek-mot…
When It analysts predict the end of ITSM... wp.me/p320Mc-3e
theitsmpractitioner.wordpress.com
When It analysts predict the end of ITSM…
Last April, the InformationWeek-report published an article written by Art Wittmann – an independent IT analyst – titled “8 steps to modern Service Management” (read the report). The ti…
Agile, Devops, and "Scale-out" world - are they really in opposition with ITSM "legacy" best-practices? theitsmpractitioner.com/blog/2014/6/13…
ITSM Training companies theitsmpractitioner.com/blog/2014/5/5/…
Does the way ITSM training is provided today really fit what companies expect? wp.me/p320Mc-30
theitsmpractitioner.wordpress.com
Does the way ITSM training is provided today really fit what companies expect?
ITSM is what makes an IT organization a business enabler by providing utility and various warranties such as performance, availability, continuity and security? All of that supports business outcom…
Big Data and ITSM theitsmpractitioner.com/blog/2014/5/5/…
Resistance to change - a permanent fight theitsmpractitioner.co.uk/blog/2014/5/17…
IT trends impacts on Change and Release Management Processes wp.me/p320Mc-2N via @ITSM_guides
IT trends impacts on Change and Release Management Processes wp.me/p320Mc-2N
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