Joseph Pratten
@JoeUnify
Specialise in #contactcentre and #UC sales @UnifyComm. We offer both on premise and #cloud based solutions. #technology #telephony
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My interview with @ccmonthlyuk is live! contactcentremonthly.co.uk/joseph-pratten… @UKCCForum @UnifyComm Talking #technology, #UC, #custexp & #contactcentre
Breaking: Avaya filed for chapter 11 protection. More coming soon
Great read - thank you @JontyPearce looking forward to more #ContactCentre insights in 2017. Merry Xmas, love @UnifyComm 😀 #custserv #CCTR
How to Setup a Call Centre from Scratch - The Checklist callcentrehelper.com/how-to-set-up-… #cctr #strategy
What a week, #Engagesummit #customerexperience #serenova training #CXengage. @SerenovaShine @ScottUnify @attwood_russ. #bringit @UnifyComm
Best of luck this evening. Russ and I have everything crossed for you @UnifyComm @attwood_russ #winning #EngageSummits
Without a customer journey map you are playing darts in the dark. Russell Attwood @UnifyComm #EngageSummits
All of the #estateagents and #recruiters I know should get involved with this...we can save you loads of money! #IT #agents #recruiting
Fancy playing "Game of Phones?!" Send your bill to [email protected] & we'll tell you how much you'd save! #telephony #hostedphonesystems
Cards at the ready! one day to go #EngageSummit. Stop by stand 9 for a chance to win one of these awesome business cards. @UnifyComm #CX
Not long - @UnifyComm's @attwood_russ is presenting at @EngageCustomer's #EngageSummit. Stop by stand 9! #CX #CCTR lnkd.in/ewH5r-A
Thanks Charles. We will most certainly be sharing @SerenovaShine success stories. @AlvearCharles @UnifyComm @attwood_russ #EngageSummit
Looking forward to @EngageCustomer's #EngageSummit event with the @UnifyComm team - who else is going? #technology #IT #comms #phonesystems
Thanks @LiveOpsCloud for making #BeerFriday easier! #gadgets #fridayfeeling @JoeUnify
Having a great day so far @EngageCustomer's #EngageForums event today! Come & say hello if you haven't already :) @attwood_russ #custexp #UC
thanks Mark! It's important stuff, glad we conveyed that in a way that interested you. :)
Great insights from @JoeUnify from @UnifyComm highlighting why Omni-channel is the future 👍
We take care of our customers...with doughnuts! @JoeUnify @PanoramicAssoc @iOassociates #phonesystems #recruitment
Great customer visit with @PanoramicAssoc, @iOassociates & @miss_apw! #telephony #phonesystem #Bristol #recruitment
Understanding #custexp 'from the inside out' So important for good #custserv #business cmo.com.au/article/602211…
#Recruiter Focus - Avoiding Growth Related Costs linkedin.com/pulse/one-spir… #recruitment #phones #custexp #telephony
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