KatSpivey's profile picture. Slalom Consulting / UX Consultant

Katrina Spivey

@KatSpivey

Slalom Consulting / UX Consultant

You might like

Watching the @kanyewest documentary, he started out so humble but confident. It made me remember why I was such a fan in those days. He earned his position in the rap community from pure talent, tenacity, and drive. It is unfortunate that fame changed him.


Katrina Spivey reposted

Airbnb does not ‘vet’ normal listings on their site. Only Airbnb Plus listings are ‘vetted’, and the Hosts pay US$150 for this service.


Katrina Spivey reposted

You were not wrong, Kat. Two weeks later and still no resolution. Our host has said no to any compromise. @Airbnb_uk claim I have to have ‘photographic proof’ of noise & disrespectful comments. They design a trap in which guests lose and hosts win, regardless of standard.


“Truly sorry” they were not! Terrible customer service with no power to help their customers because they are simply a website host that caters to owners posting properties - they are NOT a hospitality company. They are basically the want ads in a newspaper. #airbnb

We are truly sorry to that this has occurred. Please DM us the email address and reservation code associated with your account so that we can have a specialist contact you and further address your concerns. Our team is standing by to further assist you.



This was a tweet from them to create a pause, there was no resolution.

Hi Katrina, we have received your DMs and we'll follow up with you there in just a moment. Thank you.



The follow up was: sorry, we cannot help you, the owner has the last say and then they hung up on us.

Hi Katrina, we have received your DMs and we'll follow up with you there in just a moment. Thank you.



Katrina Spivey reposted

Yeah I’ve been hearing and reading a bit about how AirBnB is only on the host’s side. False promises, stock responses and hanging up the phone seems normal. It’s really put me off using them again.


Katrina Spivey reposted

Airbnb hosts use fake addresses in Amsterdam to avoid enforcement actions. The dark side of Airbnb is getting darker and darker #airbnb #fraude

Ze herhalen het adres en blijven voor de deur staan. Na een kwartier komt P. Ze overleggen nog even wat er is misgegaan. En dan vertrekt ze met de gasten. #Doodeng

MonicaKeyzer's tweet image. Ze herhalen het adres en blijven voor de deur staan. Na een kwartier komt P. Ze overleggen nog even wat er is misgegaan. En dan vertrekt ze met de gasten. #Doodeng
MonicaKeyzer's tweet image. Ze herhalen het adres en blijven voor de deur staan. Na een kwartier komt P. Ze overleggen nog even wat er is misgegaan. En dan vertrekt ze met de gasten. #Doodeng


Katrina Spivey reposted

One of the women detained by cops after leaving their #Airbnb is Bob Marley's granddaughter. And best believe she's suing. 💰 bit.ly/2IkiCch

Blavity's tweet image. One of the women detained by cops after leaving their #Airbnb is Bob Marley's granddaughter. And best believe she's suing. 💰 bit.ly/2IkiCch

Katrina Spivey reposted

Astonished by @claudiakincaid's findings on how #airbnb are using artists to market particular listings. #datajustice18


Katrina Spivey reposted

Local #Airbnb hosts caught using one short-term rental business license for multiple properties on Airbnb. Some hosts are even using fake business licences, which was confirmed through the City of Vancouver’s open data catalogue. #bcpoli #vanpoli #vanre bit.ly/2J7jykt


Katrina Spivey reposted

@Airbnb @AirbnbHelp customers beware, AirBnB has no idea the condition or validity of their properties! And they do not care! #bewareairbnbcustomers #airbnb


Katrina Spivey reposted

@Airbnb @AirbnbHelp Supervisor said “we can give you 200 dollar credit and I will transfer back to Nick to process” then hung up. We spent over $1K. #airbnb


Katrina Spivey reposted

@Airbnb #airbnb Terrible experience last night with #airbnb in Philly Ant infestated apartment - balking at a refund WTF


Katrina Spivey reposted

In gorgeous Scotland but having an @Airbnb nightmare. It’s genuinely more peaceful where we live in zone 2 London. So far customer service at #airbnb @Airbnb_uk have not exactly shown any empathy. Normal? #airbnb


Katrina Spivey reposted

@AirbnbHelp disgusted with the actions of #airbnb today. So much so I removed my two properties. As a super host I expect better.


Katrina Spivey reposted

#airbnb terrible experience ant infested apartment #airbnb balking at a full refund Wtf


Katrina Spivey reposted

@Airbnb @AirbnbHelp DO NOT BOOK THIS PROPERTY, it is a scam and a dump!! And AirBnB could careless! 1374 Miller Place, Los Angeles, CA 90069, United States #airbnb


Katrina Spivey reposted

@AirbnbHelp hi there, we’re having an unpleasant time at our booking (noise and lack of privacy or respect). I contacted your support team and received a fairly rude and unhelpful response. What now please? #airbnb


Katrina Spivey reposted

@Airbnb @AirbnbHelp have you requested an investigation to this property to at least protect future clients? Likely not, who cares about the customer??? #airbnb


United States Trends

Loading...

Something went wrong.


Something went wrong.