Lincy George
@LincySV
Living with gratitude, curiosity & a big heart for the world. Wife | Mentor | Spreading kindness & empathy 🌍💕 Let’s connect and share kindness 🌍✨
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22 hours, no refund—just a classic “we’ll do the needful” call. @Pepperfry @PepperfryCare @AmbareeshMurty
Part 4 So here I am: •No mattress •No refund •No way to reorder elsewhere Just me, my blocked money, & a masterclass in bad service. Would love 2 hear from someone who can actually resolve this. Not just “escalate & get back.” @Pepperfry @PepperfryCare @AmbareeshMurty
Part 4 So here I am: •No mattress •No refund •No way to reorder elsewhere Just me, my blocked money, & a masterclass in bad service. Would love 2 hear from someone who can actually resolve this. Not just “escalate & get back.” @Pepperfry @PepperfryCare @AmbareeshMurty
Part 3: Your app says the order is “on the way.” Your chatbot has no idea what’s going on. Customer care never picks up. And your promised 2-hour callback takes an entire day. By then, surprise — it’s too late to do anything. @Pepperfry @PepperfryCare CEO @AmbareeshMurty
Part 2 - I asked for a cancellation. You said it’s now on hold — which I’m guessing is code for “we’re not refunding you and not delivering either.” Genius strategy. @Pepperfry @PepperfryCare @AmbareeshMurty
Dear @Pepperfry, I ordered a mattress that was supposed to arrive on 15th April. It’s 22nd April today — no mattress, no refund, no clarity. Just endless “We’re looking into it.” @PepperfryCare CEO @AmbareeshMurty
Never trust those automated texts from @amazonIN. They make it seem like they’re helping, but it’s all about keeping up appearances. Behind the customer service mask, there’s… nothing. @AmitAgarwal
We're sorry for any inconvenience you had with us. We'd like to help you with this. Please reach out to us via DM, and we'll do our best to assist. Further, please don't include any personal or account information. - Amaan
Now instead of escalating, they *disconnected* the call and marked the order as 'cancelled and returned' because apparently I *failed to receive it*. Same trick 4 times now, but sure, must be a coincidence, right? @amazonIN @AmitAgarwal
Hey @amazonIN, it happened AGAIN! Courier duped us like last time, and customer service says *wait 4 more days* to deny the guy in person before I can claim my refund. Is this really how things should work? Tips on consumer court? @AmitAgarwal
Hey @amazonIN, it happened AGAIN! Courier duped us like last time, and customer service says *wait 4 more days* to deny the guy in person before I can claim my refund. Is this really how things should work? Tips on consumer court? @AmitAgarwal
My friend got duped for the 3rd time coz of ordering phone via @amazonIN Customer service refuse the cancel the order and process refund. On call with them 4 last 40 mins. If you are reading this try some other app or use the old time mechanism of going 2 d shop & buying it
My friend got duped for the 3rd time coz of ordering phone via @amazonIN Customer service refuse the cancel the order and process refund. On call with them 4 last 40 mins. If you are reading this try some other app or use the old time mechanism of going 2 d shop & buying it
Last one @flyspicejet Here's there response in my DM. @AjaySingh_SG - while you speak on airfares in public forum, may be we can talk about customer service and humanity to your staff.
Part 3 @flyspicejet When enquired how will my husband climb stairs. I was told that that's the option they give 2 their passengers. I wonder why should someone opt 4 this airlines that give extra leg space & asks a paralytic man 2 climb stairs.
Part 2 - Never opt for @flyspicejet Was welcomed by the most rude and insensitive man at special counter. Said I will have to wait for a porter to help me with wheelchair. And then says transit is via bus so wheel chair will be till the boarding gate.
This is published so that no one opts for @flyspicejet again even if you think you have their Spicemax or some special access. Reporting live from T2 terminal. Travelling to Dubai along with my husband who is recovering from a stroke and needs a wheelchair.
You are not fallen until you stay fallen. Arise and shine.
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