MSFS Support
@MSFS_Support
Official source of #MicrosoftFlightSimulator server info and issue reports. For sim news follow @MSFSofficial. For direct support: http://bit.ly/MSFS_Support
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We are aware of reports from players regarding issues being able to load into both MSFS 2024 and MSFS (2020) successfully. We are working to resolve this issue as quickly as possible. Thank you for your patience as internal investigations continue.
The latest navigation data with Aeronautical Information Regulation and Control (AIRAC) cycle 2511 is now available for all Microsoft Flight Simulator (2020) and Microsoft Flight Simulator 2024 players, and will be automatically installed when launching the simulator.
This issues is now resolved for all players. Thank you for your patience!
Our team has identified an issue where Microsoft Flight Simulator (2020) may crash when viewing the Marketplace page of an owned item that has recently been released. Our team is currently working to narrow down this issue for players. We will let you know as soon as it is…
Our team has identified an issue where Microsoft Flight Simulator (2020) may crash when viewing the Marketplace page of an owned item that has recently been released. Our team is currently working to narrow down this issue for players. We will let you know as soon as it is…
The issue that was preventing the deployment of SU3 has now been resolved, and the update is now gradually rolling out to all players on all platforms. Thank you for your patience as our teams worked to resolve this issue.
We are currently investigating an issue with MSFS 2024 Sim Update 3 not deploying properly to some players on the Xbox and Windows (MS Store) platforms. We are working to resolve this issue and get SU3 deployed to all players as quickly as possible. Steam users are not impacted…
We are currently investigating an issue with MSFS 2024 Sim Update 3 not deploying properly to some players on the Xbox and Windows (MS Store) platforms. We are working to resolve this issue and get SU3 deployed to all players as quickly as possible. Steam users are not impacted…
For our Community Fly-In Friday group flight this week, we're off to Southeast Asia to commemorate Singapore becoming an independent nation 60 years ago on August 9, 1965. All are welcome to attend! Details here: 🔗 forums.flightsimulator.com/t/official-com…
A new #MicrosoftFlightSimulator2024 Sim Update 3 pre-release test build (1.5.23.0) is now available to players enrolled in the public beta. Please see the release notes at the link below: 🔗 forums.flightsimulator.com/t/sim-update-3…
A fix has been deployed, and services should be returning to normal. Thank you for your patience as the team worked to resolve this issue.
We are aware of an issue currently preventing players from accessing Online Services in Microsoft Flight Simulator (2020). The team are working to resolve this as soon as possible, and we will provide further status updates when able.
We are aware of an issue currently preventing players from accessing Online Services in Microsoft Flight Simulator (2020). The team are working to resolve this as soon as possible, and we will provide further status updates when able.
Support Update 🛠️ We can confirm that there is an issue in City Update 10 with Dallas and Honolulu not having the updated TIN (photogrammetry) data in the current live build of Microsoft Flight Simulator 2024. We are working towards a resolution targeted for tomorrow. Other…
The scheduled maintenance for Microsoft Flight Simulator 2024 is now complete, and all Challenges and Activities are available for players. Thank you for your patience!
On Wednesday, April 9th at 08:00 UTC, Microsoft Flight Simulator 2024 will undergo approximately 30 minutes of online maintenance affecting the Challenges and Activities sections. During this time, these sections will be temporarily unavailable for all players. For more…
On Wednesday, April 9th at 08:00 UTC, Microsoft Flight Simulator 2024 will undergo approximately 30 minutes of online maintenance affecting the Challenges and Activities sections. During this time, these sections will be temporarily unavailable for all players. For more…
MSFS 2024 Build 1.3.25.0 is now available for Steam players, resolving an issue affecting users launching MSFS 2024 for the first time. This is a Steam-only build and will not be deployed to players on PC (MS Store) or Xbox. 🔗 forums.flightsimulator.com/t/release-stea…
Users who have previously enrolled in the Sim Update 1 Beta may receive an update prompt upon loading Microsoft Flight Simulator 2024 as a result of our team performing backend work in preparation for the Sim Update 2 Beta. Users receiving this update will remain on the same…
Navdata Update 🔁 AIRAC Cycle 2503 is now available, and will be automatically installed when players next launch either Microsoft Flight Simulator (2020) or Microsoft Flight Simulator 2024.
Maintenance Announcement 🛠️ Maintenance for Career Mode has been scheduled for Wednesday, March 12th at 09:00 UTC. This update will take approximately 2 hours.
We have an update available on our forum for Sim Update 1 beta test participants about updating from the current flighting build (1.3.24.0) to the release build (1.3.23.0). 🔗 forums.flightsimulator.com/t/709403
We’re aware of an issue preventing some players from launching Microsoft Flight Simulator 2020, where they get stuck on the "Checking for Updates" screen. Our team is actively working on a fix. Playfab status: status.playfab.com
A small hotfix update for Microsoft Flight Simulator 2024 is now available to download and install on all platforms. v1.2.11.0 Hotfix Release Notes: 🔗 flightsimulator.com/release-notes-…
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