
Dynamics 365
@MSFTDynamics365
Follow #MSDyn365 for news and updates from the official account for Microsoft Dynamics 365—giving organizations the agility to delight every customer every day.
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Empower your team with Copilot and personalized agents at the Business Applications Launch Event. Register now: msft.it/6014qSEKk #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform




Disconnected systems slowing you down? Microsoft 365 and Dynamics 365 Business Central create a unified, AI-powered ERP solution. Find out how: msft.it/6018sFXhm
Watch the Microsoft Business Applications Launch Event for a preview of AI innovation across Dynamics 365, Power Platform & Copilot Studio. Learn more: msft.it/6011sFPEH #MSDyn365 #PowerPlatform #CopilotStudio

Transform your project-centric business with AI and Dynamics 365! Join our 4-day virtual training for instructor-led sessions, practical labs, and a digital badge of achievement. ➡️ Register here: msft.it/6003smQID

Constrained Speech Recognition in Dynamics 365 Contact Center delivers highly accurate recognition for structured voice inputs. As service evolves to become more agentic, make sure your customers feel understood in every interaction with this new capability.…
The 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms has recognized Microsoft, consistently, for the 15th year. Discover Dynamics 365 Sales: msft.it/6013sv4DN
AI-powered agents are transforming the record to report process by: ✅ Automating manual tasks ✅ Improving data accuracy ✅ Enabling strategic focus for finance teams Learn how: msft.it/6017sv6S9
Dynamics 365 Contact Center administrators can now configure wrap-up timers in increments of seconds, rather than minutes. Find out how we're helping organizations boost productivity and streamline workflows with this latest update! msft.it/6018slxQg
Build smarter and faster with Microsoft Copilot Studio. Empower every team to create AI agents that boost innovation, streamline operations, and enhance experiences using low-code tools. Download the e-book to see how your business can lead with AI: msft.it/6013sYO5Z
Security isn't optional in healthcare. Our recent HITRUST certification builds upon HIPAA, PCI DSS, ISO, and SOC standards already in place. Learn how we're strengthening trust in the AI era: msft.it/6018siXrw
Deliver projects faster with less risk. Discover how the Success by Design framework helps IT teams streamline implementation, eliminate customizations, and boost adoption. Learn more here: msft.it/6015s5n8F
The 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms has recognized Microsoft, consistently, for the 15th year. Discover Dynamics 365 Sales: msft.it/6014sbBNq
📞 Customer service is being reimagined with the help of AI. Engage customers with personalized and connected experiences across voice, chat, e-mail, SMS, and social media. Learn more: msft.it/6013swqhF
Microsoft 365 + Dynamics 365 Business Central = a seamless, AI-powered ERP. Streamline workflows, automate tasks, and make smarter decisions with connected operations. Get started:msft.it/6013swo63
Discover how Microsoft sales specialists Caroline, Govind, and Beatrice are leveraging Copilot and agents to drive scalable impact across the three phases of the Frontier Firm. From streamlining daily workflows to enhancing customer engagement, see real-world examples of how AI,…
Generative AI transforms contact centers when paired with effective knowledge management. Learn more in this @HarvardBiz report commissioned by Microsoft: msft.it/6014sR9Fm
📈 Bring your systems together to consolidate data, automate workflows, and make data-driven decisions with ERP products from Dynamics 365. See how to maximize business value with our infographic: msft.it/6011sOeDB

🎉 Microsoft has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms for the fifteenth consecutive year. Learn more about Microsoft Dynamics 365 Sales here: msft.it/6015sJBAh
📞 Customer service is being reimagined with the help of AI. Engage customers with personalized and connected experiences across voice, chat, e-mail, SMS, and social media. Learn more: msft.it/6011s1lOD
Keep your contact center running smoothly amid web glitches, freezes, and refreshes. Desktop companion application ensures conversations between service reps and customers in Dynamics 365 Contact Center continue without disruption. msft.it/6016s817e
📈 Bring your systems together to consolidate data, automate workflows, and make data-driven decisions with ERP products from Dynamics 365. See how to maximize business value with our infographic: msft.it/6012s6MKq

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