NOTHS Support
@NOTHSsupport
Welcome to @NOTHSsupport, the official feed for @notonthehighst customer queries. You can reach us here 0900-1730 Monday to Friday and 0830-1700 on Saturday.
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So... there were some site issues last night. Our tech heroes jumped on it though! If you need any help, we're here!
We know Valentine’s Day can be a difficult time for some. So, if you’re on our mailing list, you’ll soon receive an email where you can choose to opt out of our Valentine’s Day-related emails. All you have to do is click the link and we’ll take care of the rest.
It's the start of our Summer Sale! notonthehighstreet.com/d/sale
Got any questions for our team? No problem! We're here to help you out and answer your queries.
Want to speak to one of our friendly Gift Advisors? Come and talk to us via our 'Live Chat' service! We're always happy to help pick out the perfect present. Find us here - notonthehighstreet.com/about/customer…
Got any questions for our team? We're available until 8pm to help assist you with any queries you may have.
Good morning everybody! If you have any questions today, pop us a tweet and we can help you out!
Do you have any Father's Day Questions? If so, give us a shout and we'll help you out!
Good afternoon, apologies to all for the phone issues we had this morning. We're now back on track and available to help with any of your queries!
So sorry to hear you still haven't received your order Jayne! Please DM us your delivery address so we can look into this for you
Oh no, I am so sorry Daisy. Are you able to DM us your order number? We'll look into this right away.
Hi Jen, could you please DM us with some more information so we can help you further with this?
Awwhhhh! Lucy, thank you! If you wanted to DM us we'd be happy to give you a 10% discount code #lovelycustomers
Hi there, sorry to hear that! Could you please DM us with your email address so we can get this looked into for you?
They should be instantaneous, if you could DM us with your email I can take a look and reset for you. Thanks
Hi Nia, sorry to hear you're not happy with your order! Could you please DM us so we can discuss this further with you?
Hi Nia, sorry to hear that! Could you please DM us with your order number and some more information so we can help you further?
This doesn't appear to be one of our partner's products unfortunately. Hope you manage to find the owner!
So sorry to hear you haven't heard back yet Lucy- please DM us your order no. and I'll look into this right away for you.
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