Oracle EM Support
@OracleEMSupport
We've moved! From now on you can follow us at @myoraclesupport.
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All together in one place. 📍 We are now posting exclusively on @myoraclesupport. Join our #OracleSupport community and help us spread the news!
Help us share the news! We are now posting exclusively on @myoraclesupport, make sure you follow us there!
Heard the news? We are now posting exclusively on @myoraclesupport. Don't miss out on the latest #OracleSupport updates. Join the discussion!
When moving to 13.4 EM, please be aware of the longevity of the Database Repository. We suggest using 19c as the repository database because its the long-term DB release with patching support through March 2023 and March 2026 with extended Support. ora.cl/7IQ0E
Are you currently running one of the following EM versions: 12.1.0.5, 13.1, 13.2, 13.3? If so, you should upgrade to 13.4 which is the 13c Terminal Patchset. EM 13.4 will be supported until Dec 2022 or with Extended Support until Dec 2025. ora.cl/CC5Em
Curious about EM 13.4 new features? Watch this 8 min video from Wim Coekaerts, SVP of Development. ora.cl/vj4pp
Enterprise Manager 13.4 is now available for download from Oracle.com. See the link ora.cl/xE842
If you have problems deploying the EM Agent or an EM Agent Patch, use TFA to gather the diagnostics that Support will need. Run the command: emagtpatchdeploy ora.cl/Fr2vC
If you have problems starting your EM Agent, use TFA to collect all the diagnostics that Support will need to help you resolve the issue. Run the command: emagentstartup ora.cl/Ze7LH
If you run into problems with Patch Plans, use our TFA collector to gather all the data Support needs with just a few simple commands: empatchplancrt ora.cl/jV2RF
We released a new version of the EMDiag Kit. Download now for the latest tests and fixes. ora.cl/mB2jG
Last Chance: Time changes on Sunday Nov 3. Customers should read KM Doc ID 2603263.1 to see how Brazil will be affected. ora.cl/bT0Px
We have new TFA collectors for Agent Performance and Agent Startup issues: emagentstartup & emagentperf Let TFA do all the hard work of collecting the diagnostic data and creating the upload file! ora.cl/gQ4qQ
Enterprise Manager customers in Brazil need to read KM Doc ID 2603263.1 to see how the Nov 3 DST changes will affect them since they are no longer participating in the time change. ora.cl/OA08g
Have you downloaded the latest TFA (19.3) Collector? We are incorporating TFA in our SR diagnostics to make your life easier. Run one command and collect all the files we need for a given problem. See the User Guide for all the EM collection scripts. ora.cl/80Kg6
Yesterday we introduced you to AHF. Today we want you to explore the new EM TFA collectors that will make gathering diagnostics a breeze. Have a look at: empatchplancrt, emfleetpatching & emagtpatchdeploy new in 19.3 TFA ora.cl/TB4kg
Have you heard about the new Autonomous Health Framework? It contains ORAchk, EXAchk & TFA, download the new version now ora.cl/Js6a0
Oct PSU for EM 13.3 is available for download through My Oracle Support. See KM note: 2594357.1 ora.cl/VE7Qb
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