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If you can't explain in one short sentence why you're doing something, don't do it! #leanstartup #performance
#Studer: Good #customer #service starts with empowered employees klou.tt/7foojtg052uz #healthcare
Short of loyal #customers? Here are a few ways to improve your customer #service klou.tt/143ib29c36lka #healthcarethoughts
Making #Self-Checkout Work: #Learning From #Albertsons klou.tt/17zcvvspx285i #bestpracties #lean
A practical #management twist on #Maslow’s #hierarchy of needs klou.tt/epixdoytf8t0
#Multi-tasking vs. #Task-switching by Piper J. Drake klou.tt/dlggbncoe1j4
Is #Customer #Experience Just About Chasing a Great Score? klou.tt/14333lgnlx8g4
Why #Perception Can Make or Break Your #Customer #Service klou.tt/6bqgfzllnc70 #healthcare
3 lies that are killing your #creativity klou.tt/2oq2ud1e9hma #creativethinking
This is how #Taco Bell, #Starbucks, and other #fast-#food #chains are using mobile to boost order values klou.tt/4ohwjr21yubt #media
The Biggest Mistakes #CEOs Make With Their Personal #Facebook #Accounts klou.tt/1vz7qyny7ns04 #media #healthcare
Last year our volunteers contributed an impressive 50,139 hours across the system! #NationalVolunteerWeek
MedStar #hack shows risks that come with electronic #health records - goo.gl/alerts/RJIRG #itsecurity
Listening to @JoanLunden and her survivor story at the #marylandpatientsafetycenter annual conference. #Awareness
It's Lizzy Season. Who's out fishing today besides me? Lets see some pics #YamahaOutboards fb.me/7E9frUMAi
I'm ready to change clothes. How about you? #YamahaOutboards @YamahaOutboards fb.me/3VU48nIh8
An organization must have two key principles for #RapidCycle #Improvement: Courage and the confidence in the people effected. #lean #improve
7 #Roles Of An #Exceptional #Leader: Why is it important? - The #Human #Resources Social Network klou.tt/wo5ai8onsx6l
Do #Successful #CEOs #Sleep #Less Than Everyone Else? klou.tt/197799wtfdz33
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