PicturehouseHelp
@Pic_Help
Picturehouse customer support team. Available 9.30am - 8.30pm daily. Email us at: [email protected]
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Hello! 👋 We're having a spot of trouble with our phone lines today, so please bear with us if you're trying to get through. In the meantime, please do email us as usual for support. 🛠 We appreciate your understanding!
Good morning! 👋 Due to engineering work, there may be disruptions today on our phone lines. We hope this doesn’t cause you any inconvenience, and we’re here to help you via email as usual. Thank you!
🛠✨ In order for us to perform essential maintenance, our Customer Care office will be closed on Sunday 2 April and Monday 3 April. For anything urgent during this time, please email us at [email protected]. We'll speak to you soon!
Good morning! 👋 Our phone lines will be out of action today between 10am and 11am for essential maintenance. During that time, please get in touch with us via [email protected] and we'll be happy to help. Thank you!
Hello! Please note that our customer care office will be closing early today at 5.30pm, and will reopen tomorrow morning at 9.30am. Thank you for your understanding!
Good morning! Please note that our phone lines will be closed today between 2pm and 3pm for maintenance. Thank you for bearing with us 🛠
Our phone lines are now up and running again as usual! Thank you for bearing with us ☺️
We apologise for any inconvenience, our phones are currently down - If you have any urgent requests or enquiries we recommend you email us at [email protected]. Thank you for your patience.
Please note: Due to HM Queen Elizabeth II's State Funeral, our customer care office will be closed on Mon 19 Sep. If you require assistance during that time, you'll still be able to reach us via social media. Our customer care services will resume as usual on Tues 20 Sep.
Our Customer Care services are now back up and running! Please do give us a call or email if you need any assistance. picturehouses.com/contact_us
Unfortunately, maintenance work in Customer Care is taking longer than expected, and we will not be able to answer your calls or emails until later this afternoon. Sorry for any inconvenience, and thank you for your patience.
Due to maintenance work this morning, Picturehouse Customer Care will be closed until 12 noon, and won't be able to take your calls. Our apologies for any inconvenience.
Getting the family to the cinema over half term? Need help with your booking or membership? Our Customer Care phone lines are now open from 9am to 7pm over the next few weeks. Give us a ring or an email if you have any Picturehouse queries. picturehouses.com/contact_us
It’s with great sadness that we will be temporarily closing all of our Picturehouse Cinemas from Friday 9 October. More information here: picturehouses.com/closure
Hi Jessica. You may not have an associated username with the email address you're using. If you can send more membership details to [email protected] or call 02073262649, we'll take a look into your account for you.
All customers who pre-booked tickets online or on the phone will be automatically issued with a refund within 14 days. We thank you for your continuing passion for cinema and for your ongoing support. We look forward to welcoming you back into our cinemas as soon as possible.
New film evening courses available including "British Independent Cinema" and "Film and Psychoanalysis". Check them out now: picturehouses.com/courses
Our Customer Care Team are closed from 19:00 today and will reopen at 10:00 tomorrow morning. Happy New Year from all at Picturehouse Cinemas.
![mubiuk's profile picture. MUBI [mōō'bē] is an online cinema where you watch, discover, and discuss films.](https://pbs.twimg.com/profile_images/1228601482423013376/z_uLSKF9.jpg)
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