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Orgs have made massive changes in response to the #coronavirus crisis. But how do we include people who don't have much access to this digital world? akendi.com/blog/the-widen…
Awesome finish to #CWFoundersDinner by spontaneous performance by @MischaDohler. #Speaker @cambwireless #Boardmember
Use #ExperienceMapping to evaluate your #customers to turn those insights into remarkable experiences here's how ow.ly/QltZ30ft9EP #UX
@ptaccesshelp system emails but when resetting password claims no record can be found?
Bed delivered from @loafhome who put it together using half the screws. Loaf are refusing to come back and fix!
This article agrees that 2014 promises to be the year of the iBeacon and not just in retail. Join the debate in Camb…lnkd.in/d4MAQ53
Service experience mapping: covering all lifecycle phases equally? | Akendi UX Reflections ish.re/6ZV6
Live broadcasts remain very important but there is no reason why thee should be multiple versions if the same channel. Viewer's choice!
Matthew Postgate from BBC is tonight's after dinner speaker @cambwireless Broadcasting in the digital age.
#100openunion Argos' new stores are opening soon but are just a 'play sandpit'. Big money spent on experience testing. Fast but not lean?
#100openunion FT "Agile, now tell me how long this project is going to take now that you have stopped planning"
Great workshop at #fiilf now at #100openunion Looking forward to a great evening as well.
#fiilf @bvonstamm "it all comes down to asking the right questions to get the right answers". Asking questions is a skill
#fiilf Familiarity stifles innovation. Involve outsiders in the search for your next innovation.
#fiilf innovation is about Users, Customers and Business, not just technology.
Very valid point, human factors insights drive today's innovation #fiilf
"design is a process, and the most advanced companies know it’s a route for successful innovation" read: openforumevents.co.uk/designs-life-l…
Unfortunate circumstances are opportunities for remarkable experiences - @Akendi akendi.com/blog/customer-…
Solutions that fit are based on understanding the context of use - @Akendi akendi.com/blog/customer-…
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