Robilton's profile picture. Head of GTM @Digits | Previously  @Amazon, @Twitter(via @Gnip), @FactSet | Husband to @NAHamilt0n | Cyclist and enjoy the outdoors | @CUBoulder alumni

Rob Hamilton

@Robilton

Head of GTM @Digits | Previously @Amazon, @Twitter(via @Gnip), @FactSet | Husband to @NAHamilt0n | Cyclist and enjoy the outdoors | @CUBoulder alumni

Pinned

It only took 30 years to figure out what my super power is and I am both underwhelmed and confused as to answer of how best to put this power to use..... Folding cardboard boxes to fit more than I should be able to in the recycling bin.


Hey @DIRECTV @ATTHelp I am helping my 90 year old grandma troubleshoot her cable box remotely. The box stopped sending a signal to her tv. We have successfully reset the box but it didn’t work. She spent 1.5 hours on the phone without receiving help. Please let me know options.


Rob Hamilton reposted

Love in the Time of Corona

jenks's tweet image. Love in the Time of Corona

You mean the feeling of burning off all my taste buds woth molten lava? Joyful @Starbucks, joyful.

Robilton's tweet image. You mean the feeling of burning off all my taste buds woth molten lava? Joyful @Starbucks, joyful.

Wow, I can't believe I am saying this, but I just had the most pleasant customer service experience with @comcastcares on Twitter. They solved multiple problems across different departments(Technical and billing) all through DM. Was amazing.

@comcastcares @Xfinity my remote(XR11) is on the fritz and I have been needing to swap it for a new one but there are no stores close to me that are open on a schedule I can make work. Any other way to trade in an old broken remote for a new one?



Holy wow, @CardiffGarcia @svaneksmith the Cosmic Crisp Apple is unreal good. New favorite apple courtesy of @theindicator


Hey @DisneyPlusHelp and @disneyplus I called customer service, waited for over an hour and the agent said “Everything is fine on your account. I dont know what is wrong.” Any help through this avenue?

Robilton's tweet image. Hey @DisneyPlusHelp and @disneyplus I called customer service, waited for over an hour and the agent said “Everything is fine on your account. I dont know what is wrong.” Any help through this avenue?

Hey @DisneyPlusHelp and @disneyplus I still can’t log into my account and have had zero luck calling customer service as the wait times are too long..... Currently on hold for the last 45 minutes. Any help would be appreciated.



You just met my sister at the airport @birbigs. Very long time fans. Currently laughing at her calling us in a panicked sweat of excitement. Hope you have a good flight!


Can someone let me know if I am missing something.....? Why does it seem that sending contacts in iOS is still not built into iMessage and I have to go into contracts to choose “Share contact”? Can’t tell if this actually doesn’t exist or if I am just oblivious.


Rob Hamilton reposted

Received this picture on my way into work this morning...my husband has used his paternity leave to turn our four month old into an adult man 🤣.

NAHamilt0n's tweet image. Received this picture on my way into work this morning...my husband has used his paternity leave to turn our four month old into an adult man 🤣.

Wow. @Sonos/@SonosSupport I am blown away. Had an older speaker(many years old) that stopped working. Got into touch through Twitter, sent the old speaker back to them and just under a week later they sent me a new(er) version back to replace my old one. Top notch custer service.

@SonosSupport and @Sonos - Been on hold for over an hour on the phone. Any chance you can help with my Play 5(first gen) that stopped working randomly the other day?



Rob Hamilton reposted

Even if you’ve read the transcript, it’s worth your time to hear @GretaThunberg’s speech. Our future depends on taking action now. youtube.com/watch?v=KAJsdg…


Rob Hamilton reposted

Seriously with this new Walnut Creek Bart parking situation @SFBART?? All non permit $$$$ spots taken by 7:10 a.m. with no alternative options? This new garage is a mad house!


Something I have learned in one year of marriage is that your wife is always right, but specifically when she says that chocolate Teddy Grahams are better with Funfetti icing vs. honey Teddy Grahams. It is true. CC: @NAHamilt0n


Did no one teach Colton and Cassie how to repel down a mountain? Just send them on their way over a cliff with terrible form I guess. Not dangerous at all. #TheBachelorFinale


Really neat integration with @Westin hotel televisions @netflix, but I am weary of typing in my credentials given the @spg data breach. Do they gain access to any log in information through this integration?


Blows my mind that in the world of @amazonecho and voice assistants that I still have to type in usernames and passwords using this stupid little scroll wheel remote on my @amazonfiretv

Robilton's tweet image. Blows my mind that in the world of @amazonecho and voice assistants that I still have to type in usernames and passwords using this stupid little scroll wheel remote on my @amazonfiretv

Hey @SpotifyCares, my account was hacked and all my playlists were deleted by the intruder. Anything we can do to bring those back? Would hate to lose years of curation....


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