SDNetwork's profile picture. SDN is the leading institution for expertise in #ServiceDesign, and the largest platform for exchange, communication and support for the diverse community.

Service Design Network

@SDNetwork

SDN is the leading institution for expertise in #ServiceDesign, and the largest platform for exchange, communication and support for the diverse community.

🎥 Missed the moment? Watch the Service Design Award Ceremony, held last October 17 during the Service Design Global Conference in Dallas and Online! youtu.be/f_i2RsUDBg8

SDNetwork's tweet card. Service Design Award 2025 Ceremony

youtube.com

YouTube

Service Design Award 2025 Ceremony


🎤 Join us for Memories, Moments, Magic where #SDGC25 volunteers share their behind-the-scenes experience. 📺 Live-streamed on SDN’s LinkedIn & YouTube 🔗 RSVP link: ow.ly/qAXM50XjY9q #CommunityVoices #ServiceDesign #SDN #DesignLeadership #Volunteering

SDNetwork's tweet image. 🎤 Join us for Memories, Moments, Magic where #SDGC25 volunteers share their behind-the-scenes experience. 
📺 Live-streamed on SDN’s LinkedIn & YouTube

🔗 RSVP link: ow.ly/qAXM50XjY9q

#CommunityVoices #ServiceDesign #SDN #DesignLeadership #Volunteering

🎤 Join us for Connected by Design: #SDGC25 Community Voices Special nº014 📺 Streaming live on SDN’s LinkedIn & YouTube - RSVP now! 🔗 ow.ly/eErW50XgiBg #SDN #ServiceDesign #DesignLeadership #Partners #DesignEcosystem #Community #Design #Innovation #collaboration

SDNetwork's tweet image. 🎤 Join us for Connected by Design: #SDGC25 Community Voices Special nº014
📺 Streaming live on SDN’s LinkedIn & YouTube - RSVP now! 
🔗 ow.ly/eErW50XgiBg


#SDN #ServiceDesign  #DesignLeadership #Partners #DesignEcosystem #Community #Design #Innovation #collaboration
SDNetwork's tweet image. 🎤 Join us for Connected by Design: #SDGC25 Community Voices Special nº014
📺 Streaming live on SDN’s LinkedIn & YouTube - RSVP now! 
🔗 ow.ly/eErW50XgiBg


#SDN #ServiceDesign  #DesignLeadership #Partners #DesignEcosystem #Community #Design #Innovation #collaboration
SDNetwork's tweet image. 🎤 Join us for Connected by Design: #SDGC25 Community Voices Special nº014
📺 Streaming live on SDN’s LinkedIn & YouTube - RSVP now! 
🔗 ow.ly/eErW50XgiBg


#SDN #ServiceDesign  #DesignLeadership #Partners #DesignEcosystem #Community #Design #Innovation #collaboration
SDNetwork's tweet image. 🎤 Join us for Connected by Design: #SDGC25 Community Voices Special nº014
📺 Streaming live on SDN’s LinkedIn & YouTube - RSVP now! 
🔗 ow.ly/eErW50XgiBg


#SDN #ServiceDesign  #DesignLeadership #Partners #DesignEcosystem #Community #Design #Innovation #collaboration

Thank you, @Chase — you made it happen! 🙌 #SDGC25 wrapped up with an unforgettable night of connection & celebration 🎉 Let’s keep it going — become a member & join our global SDN community 🌍 service-design-network.org/membership #ServiceDesign #SDN

SDNetwork's tweet image. Thank you, @Chase  — you made it happen! 🙌

 #SDGC25 wrapped up with an unforgettable night of connection & celebration 🎉

Let’s keep it going — become a member & join our global SDN community 🌍

service-design-network.org/membership

 #ServiceDesign #SDN
SDNetwork's tweet image. Thank you, @Chase  — you made it happen! 🙌

 #SDGC25 wrapped up with an unforgettable night of connection & celebration 🎉

Let’s keep it going — become a member & join our global SDN community 🌍

service-design-network.org/membership

 #ServiceDesign #SDN
SDNetwork's tweet image. Thank you, @Chase  — you made it happen! 🙌

 #SDGC25 wrapped up with an unforgettable night of connection & celebration 🎉

Let’s keep it going — become a member & join our global SDN community 🌍

service-design-network.org/membership

 #ServiceDesign #SDN
SDNetwork's tweet image. Thank you, @Chase  — you made it happen! 🙌

 #SDGC25 wrapped up with an unforgettable night of connection & celebration 🎉

Let’s keep it going — become a member & join our global SDN community 🌍

service-design-network.org/membership

 #ServiceDesign #SDN

Thank you to everyone who joined the Service Design Global Conference 2025 — in Dallas and online. Recordings are available for attendees on RingCentral for 12 months:events.ringcentral.com/events/service… #SDGC25 #ServiceDesignNetwork

SDNetwork's tweet image. Thank you to everyone who joined the Service Design Global Conference 2025 — in Dallas and online.

Recordings are available for attendees on RingCentral for 12 months:events.ringcentral.com/events/service…
#SDGC25 #ServiceDesignNetwork
SDNetwork's tweet image. Thank you to everyone who joined the Service Design Global Conference 2025 — in Dallas and online.

Recordings are available for attendees on RingCentral for 12 months:events.ringcentral.com/events/service…
#SDGC25 #ServiceDesignNetwork
SDNetwork's tweet image. Thank you to everyone who joined the Service Design Global Conference 2025 — in Dallas and online.

Recordings are available for attendees on RingCentral for 12 months:events.ringcentral.com/events/service…
#SDGC25 #ServiceDesignNetwork

Service Design Network reposted

Turns out the 'secret sauce' I've been using for 4 years (personas! 🤫) is now the 'new normal' according to #SDGC25. Read all about it on LinkedIn! linkedin.com/posts/activity…

AmirStories's tweet image. Turns out the 'secret sauce' I've been using for 4 years (personas! 🤫) is now the 'new normal' according to #SDGC25. 

Read all about it on LinkedIn!
linkedin.com/posts/activity…

💫 Closing Keynote - Katrina Alcorn, VP of Experience, Strategy & Innovation at @SamsClub, delivers a powerful reminder 💡 “Our ability to care is our most strategic asset.” #Servicedesign, she says, is not just about systems - it’s about delivering dignity. #EthicalAI #SDGC25

SDNetwork's tweet image. 💫 Closing Keynote - Katrina Alcorn, VP of Experience, Strategy & Innovation at @SamsClub, delivers a powerful reminder
💡 “Our ability to care is our most strategic asset.”
#Servicedesign, she says, is not just about systems - it’s about delivering dignity.

#EthicalAI #SDGC25
SDNetwork's tweet image. 💫 Closing Keynote - Katrina Alcorn, VP of Experience, Strategy & Innovation at @SamsClub, delivers a powerful reminder
💡 “Our ability to care is our most strategic asset.”
#Servicedesign, she says, is not just about systems - it’s about delivering dignity.

#EthicalAI #SDGC25
SDNetwork's tweet image. 💫 Closing Keynote - Katrina Alcorn, VP of Experience, Strategy & Innovation at @SamsClub, delivers a powerful reminder
💡 “Our ability to care is our most strategic asset.”
#Servicedesign, she says, is not just about systems - it’s about delivering dignity.

#EthicalAI #SDGC25
SDNetwork's tweet image. 💫 Closing Keynote - Katrina Alcorn, VP of Experience, Strategy & Innovation at @SamsClub, delivers a powerful reminder
💡 “Our ability to care is our most strategic asset.”
#Servicedesign, she says, is not just about systems - it’s about delivering dignity.

#EthicalAI #SDGC25

🌍 Ryan Dias, Director of Product Strategy at @TechMahindra, on “From Future Adopters to Flagship Experiences.” Ryan challenges to reflect on the AI’s rapid growth without proper governance and regulation. #EthicalDesign #CXStrategy

SDNetwork's tweet image. 🌍 Ryan Dias, Director of Product Strategy at @TechMahindra, on “From Future Adopters to Flagship Experiences.”

Ryan challenges to reflect on the AI’s rapid growth without proper governance and regulation.

#EthicalDesign #CXStrategy
SDNetwork's tweet image. 🌍 Ryan Dias, Director of Product Strategy at @TechMahindra, on “From Future Adopters to Flagship Experiences.”

Ryan challenges to reflect on the AI’s rapid growth without proper governance and regulation.

#EthicalDesign #CXStrategy
SDNetwork's tweet image. 🌍 Ryan Dias, Director of Product Strategy at @TechMahindra, on “From Future Adopters to Flagship Experiences.”

Ryan challenges to reflect on the AI’s rapid growth without proper governance and regulation.

#EthicalDesign #CXStrategy

Rory Keddie & Shipra Kayan from @MiroHQ on “Designing #AI Transformation: Applying the Five Principles of #ServiceDesign.” 💡 Service designers have the superpower to guide organizations through AI transformation, connecting human needs with emerging tech. #SDGC25 #Innovation

SDNetwork's tweet image. Rory Keddie & Shipra Kayan from @MiroHQ on “Designing #AI Transformation: Applying the Five Principles of #ServiceDesign.”

💡 Service designers have the superpower to guide organizations through AI transformation, connecting human needs with emerging tech.

#SDGC25 #Innovation
SDNetwork's tweet image. Rory Keddie & Shipra Kayan from @MiroHQ on “Designing #AI Transformation: Applying the Five Principles of #ServiceDesign.”

💡 Service designers have the superpower to guide organizations through AI transformation, connecting human needs with emerging tech.

#SDGC25 #Innovation
SDNetwork's tweet image. Rory Keddie & Shipra Kayan from @MiroHQ on “Designing #AI Transformation: Applying the Five Principles of #ServiceDesign.”

💡 Service designers have the superpower to guide organizations through AI transformation, connecting human needs with emerging tech.

#SDGC25 #Innovation

Shelley Evenson (eeSpace), #ServiceDesign pioneer & SDN co-founder, takes the stage with a visionary talk on “Agentic Systems.”🤖 We must now design for progressive autonomy. Shelley quotes Julie Zhuo “Diagnose with data and treat with design.” #AI #FutureofDesign #SDG25

SDNetwork's tweet image. Shelley Evenson (eeSpace), #ServiceDesign pioneer & SDN co-founder, takes the stage with a visionary talk on “Agentic Systems.”🤖 
We must now design for progressive autonomy.

Shelley quotes Julie Zhuo
“Diagnose with data and treat with design.” 

#AI #FutureofDesign #SDG25
SDNetwork's tweet image. Shelley Evenson (eeSpace), #ServiceDesign pioneer & SDN co-founder, takes the stage with a visionary talk on “Agentic Systems.”🤖 
We must now design for progressive autonomy.

Shelley quotes Julie Zhuo
“Diagnose with data and treat with design.” 

#AI #FutureofDesign #SDG25
SDNetwork's tweet image. Shelley Evenson (eeSpace), #ServiceDesign pioneer & SDN co-founder, takes the stage with a visionary talk on “Agentic Systems.”🤖 
We must now design for progressive autonomy.

Shelley quotes Julie Zhuo
“Diagnose with data and treat with design.” 

#AI #FutureofDesign #SDG25

#SDGC25 Day 2 talks dive into how service designers step into boardrooms and shape leadership conversations. 💡 📸 Swipe through for highlights from an unforgettable day of learning, laughter, and bold ideas. #DesignLeadership #TransformationbyDesign

SDNetwork's tweet image. #SDGC25 Day 2 talks dive into how service designers step into boardrooms and shape leadership conversations. 💡

📸 Swipe through for highlights from an unforgettable day of learning, laughter, and bold ideas. 

#DesignLeadership #TransformationbyDesign
SDNetwork's tweet image. #SDGC25 Day 2 talks dive into how service designers step into boardrooms and shape leadership conversations. 💡

📸 Swipe through for highlights from an unforgettable day of learning, laughter, and bold ideas. 

#DesignLeadership #TransformationbyDesign
SDNetwork's tweet image. #SDGC25 Day 2 talks dive into how service designers step into boardrooms and shape leadership conversations. 💡

📸 Swipe through for highlights from an unforgettable day of learning, laughter, and bold ideas. 

#DesignLeadership #TransformationbyDesign
SDNetwork's tweet image. #SDGC25 Day 2 talks dive into how service designers step into boardrooms and shape leadership conversations. 💡

📸 Swipe through for highlights from an unforgettable day of learning, laughter, and bold ideas. 

#DesignLeadership #TransformationbyDesign

🎙️ Live from #SDGC25 Marijke Jorritsma of @NASA's Jet Propulsion Laboratory, on “Reimagining Internal Systems: #ServiceDesign in High-Stakes Environments.” “It’s not a flow down, but a dynamic system one we can leverage to make meaningful change.” #SystemsThinking #Innovation

SDNetwork's tweet image. 🎙️ Live from #SDGC25 Marijke Jorritsma of @NASA's Jet Propulsion Laboratory, on “Reimagining Internal Systems: #ServiceDesign in High-Stakes Environments.”

“It’s not a flow down, but a dynamic system one we can leverage to make meaningful change.”

#SystemsThinking #Innovation
SDNetwork's tweet image. 🎙️ Live from #SDGC25 Marijke Jorritsma of @NASA's Jet Propulsion Laboratory, on “Reimagining Internal Systems: #ServiceDesign in High-Stakes Environments.”

“It’s not a flow down, but a dynamic system one we can leverage to make meaningful change.”

#SystemsThinking #Innovation
SDNetwork's tweet image. 🎙️ Live from #SDGC25 Marijke Jorritsma of @NASA's Jet Propulsion Laboratory, on “Reimagining Internal Systems: #ServiceDesign in High-Stakes Environments.”

“It’s not a flow down, but a dynamic system one we can leverage to make meaningful change.”

#SystemsThinking #Innovation

🗞️ Live from #SDGC25 - Yvonne Tran from @nytimes on "How do we truly meet the needs of readers and build systems that can adapt, manage, and iterate at the speed of change?". Making a compelling case for design as a strategic partner. #ProductStrategy

SDNetwork's tweet image. 🗞️ Live from #SDGC25 -  Yvonne Tran from
@nytimes on "How do we truly meet the needs of readers and build systems that can adapt, manage, and iterate at the speed of change?". Making a compelling case for design as a strategic partner.  

#ProductStrategy
SDNetwork's tweet image. 🗞️ Live from #SDGC25 -  Yvonne Tran from
@nytimes on "How do we truly meet the needs of readers and build systems that can adapt, manage, and iterate at the speed of change?". Making a compelling case for design as a strategic partner.  

#ProductStrategy
SDNetwork's tweet image. 🗞️ Live from #SDGC25 -  Yvonne Tran from
@nytimes on "How do we truly meet the needs of readers and build systems that can adapt, manage, and iterate at the speed of change?". Making a compelling case for design as a strategic partner.  

#ProductStrategy
SDNetwork's tweet image. 🗞️ Live from #SDGC25 -  Yvonne Tran from
@nytimes on "How do we truly meet the needs of readers and build systems that can adapt, manage, and iterate at the speed of change?". Making a compelling case for design as a strategic partner.  

#ProductStrategy

💫 The energy’s electric here in Dallas as we kick off the #SDGC25 Day 3 closing day of the Service Design Global Conference! Join us for the Closing Keynote → servicedesignglobalconference.com ✨ Every moment has sparked new ideas, partnerships, and possibilities. #DesignLeadership

SDNetwork's tweet image. 💫 The energy’s electric here in Dallas as we kick off the #SDGC25 Day 3 closing day of the Service Design Global Conference!

Join us for the Closing Keynote → servicedesignglobalconference.com

✨ Every moment has sparked new ideas, partnerships, and possibilities. 

#DesignLeadership
SDNetwork's tweet image. 💫 The energy’s electric here in Dallas as we kick off the #SDGC25 Day 3 closing day of the Service Design Global Conference!

Join us for the Closing Keynote → servicedesignglobalconference.com

✨ Every moment has sparked new ideas, partnerships, and possibilities. 

#DesignLeadership
SDNetwork's tweet image. 💫 The energy’s electric here in Dallas as we kick off the #SDGC25 Day 3 closing day of the Service Design Global Conference!

Join us for the Closing Keynote → servicedesignglobalconference.com

✨ Every moment has sparked new ideas, partnerships, and possibilities. 

#DesignLeadership

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