SPU CIS HelpDesk
@SPUHelpDesk
SPU's Computer & Information HelpDesk
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There is a nationwide disruption for several cellular carriers. This is affecting the ability of some cell phones to receive a “Push” from Duo. If you are unable to receive a “Push” please test try a text or call the Helpdesk for an alternative login method.
We have resolved the PaperCut error. PaperCut is installing in the background. This may take up to an hour to reach your computer. See your email for further instructions. You can contact the CIS HelpDesk via the Helpdesk Portal: spu.edu/cishelpdesk
CIS upgraded the PaperCut server. This morning we have run into an issue with how the PaperCut client gets installed on your machine. We are working to resolve that issue. If you need to print before we can get this fixed, you can use Web Print. Instructions are in your email.
Students & Faculty, Welcome back to campus! There's a lot of good information to be found on the CIS Technology Blog to help you navigate the campus technology. Check it out! wiki.spu.edu/x/GYFCBg
The CIS HelpDesk staff setup a live stream looking out our windows. Just to keep an eye on the snow. m.twitch.tv/woodentrapdoor Enjoy the view!
SPU is currently experiencing intermittent network connectivity issues across campus. This is affecting access to the internet, webmail, and SPU connected services. CIS is investigating and working to restore network access as quickly as possible.
Office Outage Details: If you or others around you are still unable to access Office 365 services, a script is running touching each account and making the repair. This process will run into the night. It is our expectation that all accounts will be back online by 4am.
To: SPU Faculty and Staff and Students Subject: Office 365 Services Restored Date: September 20, 2018 Email and other Office 365 services have been restored. Due to a backlog of incoming email during the outage your email may be slow for a bit.
Office 365 Service Outage: CIS is aware of a service outage affecting Office 365 services like email, SharePoint, OneDrive for Business, and Skype for Business. We are working with Microsoft to fix the issue as soon as possible.
2018 Commencement Ceremony live streams spu.edu/university-lea… #SPUgrad #SPUgrad18
Great news, our connected services are now coming back online. We experienced some lingering effects from the power outage this past weekend. We apologize for any inconvenience this has caused. Please contact the CIS Help Desk with any questions 206-281-2982, [email protected]
We are currently experiencing issues with our internet connected services across campus. We have a teaming working to resolve the issue now. We apologize for any inconvenience. Please watch this account for updates on this issue.
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