ServiceMetricsGroup
@ServMetricsGrp
Experience Matters • Worldwide Customer Experience Measurement
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The best #hotels in #DowntownDallas In #Dallas, traditions hew more to the overarching business of #Texas... oil, financial services & military contractors who have created tech alleys all over Texas. Shoutout: @thejoule, @FairmontDallas, @OmniDallas forbes.com/sites/guymarti…
That online review you wrote? It matters. The rise of review sites has given consumers enormous influence. More than 8 of 10 people said they read reviews occasionally or regularly before purchasing for the 1st time, according to a @pewresearch report. anderson.ucla.edu/faculty-and-re…
A study by @OAG_Aviation shows that most air travelers prefer to interact with humans at most stages of their trip, including baggage, security, boarding and #CustomerService. However, travelers prefer automated services for ticketing and check-in. bizjournals.com/chicago/news/2…
The votes are in and we are thrilled to share that 112 of our member hotels are named the best hotels & resorts in the world by travelers in the 2018 @CNTraveler Reader's Choice Awards! See the complete list: bit.ly/2qYpemy #RCA2018 #ThePreferredLife
Join Service Metrics Group in its support of @Living4Zachary to help prevent sudden cardiac arrest in youth. - classy.org/team/185275
Service Metrics Group has joined @RedCross and companies everywhere to help launch the #MissingType campaign. As part of the campaign, the letters, A, B, and O are disappearing across the country. Learn more: redcrossblood.org/missingtypes.h…
Fun fact: a 1% increase in travel to Texas can create over 7,000 new tourism industry jobs. 😃 #TravelNow #nttw18
In 2017, $1,036 billion in traveler spending generated a total $2.4 trillion in economic output and supported a total of 15.6 million American jobs. #nttw18
Happy National Travel & Tourism Week! BIG thanks to the hundreds of destinations celebrating across America. #nttw18
Airlines Kick Off 2018 With Impressive Punctuality Data nasdaq.com/article/airlin… via @zacksresearch @Nasdaq
Travel and tourism fuels our economy by supporting 15.3 million jobs and $2.3 trillion in economic activity. #nttw18
An outstanding offer for #CyberMonday! Complimentary #ORM for your business thru the end of the year. Monitor what customers are saying across the internet - all on one convenient dashboard. Generate new positive reviews & turn customers into advocates. servicemetricsgroup.com/CyberMonday
Service Metrics Group Launches Next-Generation Online Reputation Management & Review Site Monitoring Platform servicemetricsgroup.com/3/post/2017/10…
On top of its many economic benefits, travel serves as an indispensable tool for public diplomacy: ow.ly/eD4p30ft6Gr #WorldTourismDay
Blessed are the curious, for they shall have #Adventures! Celebrating #WorldTourismDay: ow.ly/iotA304BLou #HongKong #TravelTuesday
The #hotel industry and @Airbnb can find common ground, and partnering on #F&B might be the answer. bit.ly/2wHAJ6R
We're happy to support the #HarveyRelief efforts in Southeast #Texas. servicemetricsgroup.com/news--media/se… #Harvey #Harvey2017 #HarveyFlood
Hire a butler and get pampered while staying in #Macau sc.mp/DD25yV via @SCMP_News
Just launched! Rate your experience with immigration officers worldwide on: borderator.com
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