SupportBanxa's profile picture. To resolve your enquiry as quickly as possible please ensure create a ticket at: http://support.banxa.com - for security we respond via DM or from a http://banxa.com email

BanxaSupport

@SupportBanxa

To resolve your enquiry as quickly as possible please ensure create a ticket at: http://support.banxa.com - for security we respond via DM or from a http://banxa.com email

As part of an Ethereum Blockchain upgrade, there may be a delay in fulfilment times for a small number of transactions. Regular fulfilment times will resume once the Ethereum upgrade has successfully completed.


The issue with our 3rd party provider is now resolved and we are now fulfilling the outstanding orders. We apologise to all customers that were impacted by this issue and appreciate your patience. @BanxaOfficial


We are investigating an issue that has delayed some orders for a small number of customers. The issue has been identified and a fix has been implemented. We have emailed impacted customers advising of the delay. New Orders will not be impacted @BanxaOfficial DM for support


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