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Learn more about our expert, technical support! vimeo.com/99133943?ref=t…
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Expert, Technical Support from theITSupportCenter
Did you know that theITSupportCenter pairs a powerful, custom-developed ITSM tool with our best-in-class Certified Technical Advisors? #itsm #servicemanagement #servicedesk #helpdesk #software prnewswire.com/news-releases/…
Awesome Net Promoter Score of +89 for theITSupportCenter! And here's why: "[The technician] was amazing. In fact, my co-worker sent out an email saying how amazing the tech was and that everyone should use him." Don't miss it: prnewswire.com/news-releases/…
prnewswire.com
theITSupportCenter Earns a Top-Tier Net Promoter Score of +89
/PRNewswire/ -- theITSupportCenter, a leading global provider of remote help desk support, today announced it has earned an outstanding Net Promoter Score...
Never worry about turnover again. We've got you covered! #servicelevels
Technical service and support is a high turnover industry. The average turnover is nearly 40% per year! @MetricNet #metrics ubm.io/2Mb3qjx
In this #SearchCIO Q&A, @McKinsey &Company's @Naufal_A_Khan explains why more IT leaders are taking on the #CIO-#CDO dual role in the enterprise. @roy_m_nu bit.ly/2v6sTkz
Digital transformation is now mainstream. Don't get left behind on the side of the digital highway. bit.ly/2sHpGt0 via @CIOonline #digital #tech
CIOs Fear ‘Skills Gap’ With New Digital Tools blogs.wsj.com/cio/2018/03/07… via @WSJ
Measuring Service Quality as Part of Performance Management by Bill Payne ubm.io/2H8LODh #techsupport
6 ways #ITSM and #ITAM are stronger together bit.ly/2Eet4vF via @Joe_the_IT_guy
Cheers to our client partners for helping us reach an incredible milestone! #TechSupport prnewswire.com/news-releases/…
prnewswire.com
theITSupportCenter Now Serves Over One Million Global End Users
/PRNewswire/ -- theITSupportCenter, LLC, today announced that its services are accessible to over one million end users around the globe. Partnering with...
Help desk heroes: balancing customer satisfaction with management's expectations! #DesktopSupport #TechSupport #CX #HelpDesk #HDI
Customers really don’t care if the utilization of the knowledge base is up! #desktopsupport #csat ubm.io/2oDjhKV
theITSupportCenter is excited to offer improved mobility access to our world-class technical support services via our new mobile application for Android and iOS! Find out more here: prnewswire.com/news-releases/…
prnewswire.com
theITSupportCenter Extends Service
/PRNewswire/ -- theITSupportCenter, a leading global provider of remote desktop support, has enhanced its service capabilities with the launch of a smartphone...
Let us handle the work of improving service delivery! 🙌 #ITSM
One of the challenges of managing a service desk is seeing past the volume of work to improve service delivery. @ryanrogilvie #ITSM ubm.io/2CMcZkx
Happy Holidays from all of us here at theITSupportCenter! 🎉
With our Tier 1 overflow support, our certified IT tech advisors are simply an extension of your staff. Seamlessly integrated. 🙂 Going All-In with Managed Services, the Right Way informationweek.com/cloud/software…
One of our key differentiators? None of the overhead expenses. 👍 Find out more: theitsupportcenter.com
Any ticket that can be resolved at Level 1 should be resolved at Level 1. @MetricNet #metrics ubm.io/2zHmZd1
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