Customer Support Chat
@SupportChat_A
Hi👋🏼 Kindly follow us back so that we are able to reach you out via direct message and assist.
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according to @UberEats “Thanks for the information. We're sorry your order didn't arrive at your desired temperature. We understand this can be frustrating. However, we don't offer compensation for orders being the wrong temperature. Thank you for understanding.” A COMPLETE JOKE
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Stop consuming foods that you purchase through @skippthedishes,@DoorDash and @UberEats and or anywhere TFW are serving consumeable items.That what I did and healed just about everything.
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@UberEats is quite frustrating to work with. I feel being harassed now. For a week I have been trying to retrieve my account that had uber cash. Uber is not letting me log into my account to. Worst part is to contact them there is no phone number is available. Worst experience!!!
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@UberEats is quite frustrating to work with. I feel being harassed now. For a week I have been trying to retrieve my account that had uber cash. Uber is not letting me log into my account to. Worst part is to contact them there is no phone number is available. Worst experience!!!
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@UberEats i placed a order for turkey joint to be deliverd for xmas day. Kelvin your driver processed the delivery as completed . It never arrived ! And no photo . Just google street view . I want a refund !
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@UberEats I think it’s best yall make drivers see how much clients be tipping so drivers can cancel em rides cuz ain’t no way drivers be driving 10 mins and over for some $2 tip! NEVER!!!
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@UberEats I ordered early Christmas Eve and I understand that not many people are working but taking an hour from when I ordered to deliver the food is unacceptable in my opinion.She didn’t even apologize for being that late and was rude.
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@UberEats you literally have thee worst refund policy and your driver stole my food. Mind you, he’s on a Bike at 3am delivering food. Make it make sense. But above all else…..IM STILL FUCKING HUNGRY
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![bzinz16's profile picture. [There was] a drum beating within him. It was saying, To die will be an awfully big adventure. -JM Barrie](https://pbs.twimg.com/profile_images/1267673165075005441/_q9yfNBd.jpg)
Update @Uber_Support reached out to me and just referred me back to their app, where I’ve already been trying to get help and not getting any at all. Basically the DM I sent was just a waste of time it seems.
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@UberEats hello. Your app is sending me in circles after cancelling my order. I have all sorts of screenshots of this failure that I’m happy to start posting. It’s been 20 minutes since y’all messaged me about it, did not provide details, and haven’t answered my app messages
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@UberEats paid for priority ordered ahead. Now delayed and I leave for a flight in 45. Yet your customer service will not help me.
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Hi there, thank you for messaging us, we'll look into that for you, can you kindly send us a DM for further assistance.
@UberEats when are you going to get back to me about the order I received and didn’t receive my apple turnover how is this acceptable and you don’t say anything ? When are you going to get back to me ?
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@Uber @Uber_Support @UberEats Is this even legal hourly wage? @NYSLabor … 44-85 minute delivery time estimates (could be longer), plus mileage on vehicles and gas… are these driver payouts even legal wages? #uber
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Hey @UberEats, I had to cancel an order bc the delivery time was delayed almost 2 hours. I cancelled the order I was charged a cancellation fee of 19.00. 3 drivers decided not to wait on the restaurant to finish so it was obviously a problem. Refund was denied so back to doordash
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@Uber_Support @Uber @UberEats I’ve been doing uber for 5 years & you idiots deactivated my account 2 days before christmas for “fraud” activity. Fix YOUR stupid system. I use the same car and take a pic every time it asks and dont share accounts. FIX IT this is ridiculous
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